Café Van Houtte

big sugar (68 reviews)

11 Apr 2026

Source: Google

3.0

Notice the reviews aren't great,here's why,despite 4 or 5 employees the pace of the line is really slow,high prices with sloooow service! The floor and tables seemed dirty,it's 12:30 on a Saturday,they open at maybe 11? It seems no one cleaned up from yesterday,not great,the location is very good which is why people come here,for convenience

Restaurant response

Response added on 13 Apr 2026

Thank you for taking the time to share your experience, we really appreciate it. We understand how frustrating it can be to deal with long wait times, especially during a busy period like Saturday lunchtime. Speed of service and cleanliness are essential to a great in-café experience, and your comments clearly show us that improvements are needed. Please know that your feedback will be shared with the team to help address both the service flow and the overall upkeep of the café. If you’re open to sharing a few more details about your visit, feel free to reach out to us at [email protected] with the date and time. This will help us follow up more precisely. We hope to have the chance to provide you with an experience that truly reflects our standards. L’équipe Café Van Houtte

Mia Assouad (16 reviews)

25 Mar 2026

Source: Google

5.0

Aymen does the best white chocolate in Montreal🤩🤩

Restaurant response

Response added on 26 Mar 2026

We really appreciate you taking the time to leave a review 🥰 It means a lot to our team!

Troy Macera (16 reviews)

7 Mar 2026

Source: Google

3.0

Maple latte had zero maple flavor.

Restaurant response

Response added on 9 Mar 2026

Hi, We’re sorry to hear your Maple Latte didn’t deliver on the flavor you were expecting. That cozy maple taste is kind of the whole point, so we completely understand your disappointment. This isn’t the experience we aim to offer, and we’d really appreciate the chance to look into it. If you’re open to it, please reach out to us at [email protected] with the date and time of your visit so we can follow up properly. We hope to have the opportunity to make this right. L’équipe Café Van Houtte

Yodaman Solo (1249 reviews)

19 Jan 2026

Source: Google

5.0

I very much enjoy Van Houtte! The coffee is great and I never have any issues whichever location I go to. This shop is in an excellent spot. Maybe not so much in the winter but I did enjoy sitting inside sipping on my coffee. The only gripe I have is that the seats weren’t very clean. I had to clean off my seat before sitting down. Otherwise I enjoyed myself and I would return again. 😎👍

Restaurant response

Response added on 21 Jan 2026

Thanks a ton for your thoughtful comment and 5-star rating! Your support truly makes our day ☕💛

Patrick (645 reviews)

2 Jan 2026

Source: Google

3.0

If you are looking for a place to grab coffee and a snack near Old Town that is simple, this works, but otherwise it's just not worth the visit.

Restaurant response

Response added on 5 Jan 2026

Thank you for taking the time to share your thoughts. We’re glad our café could be a convenient option for a quick coffee and snack near Old Town, though we’re sorry to hear the experience didn’t quite meet your expectations overall. Your feedback is truly appreciated, it helps us keep improving and aim for a visit that feels worth it every time, not just convenient. If you’d like to share more details about what could have made your visit better, we’d really welcome the chance to learn more. Feel free to reach out to us at [email protected] . Thanks again for stopping by and for being honest — we’re always working to do better ☕