Review summary

What guests say about Café Van Houtte

The reviews are very mixed, with several customers liking the coffee, sandwiches, pastries, and atmosphere, and also noting that the staff can sometimes be very friendly. However, others mention slow or disorganized service, order mistakes, and an inconsistent experience depending on when they visit. It’s a place that can be pleasant for a coffee break in a nice setting, but it seems best to avoid busy times if you want faster, more consistent service.

Summary based on 43 reviews.
3.9
49 evaluations
Add your review

Reviews / Ratings for Café Van Houtte

Photo of James
6 Oct 2026
Source: Google
5.0

nice cafe on the ground floor of the science museum

Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 7 Oct 2026
Thank you so much for the 5-star review and your kind words! We're so glad you had a great experience. Hope to see you again soon! ☕
Photo of Refik Batuhan Tombul
27 Sep 2026
Source: Google
5.0

Sandwiches are so tasty!!

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 27 Sep 2026
Thanks a ton for your thoughtful comment and 5-star rating! Your support truly makes our day ☕💛
Photo of Daniel Mykhailov
15 Sep 2026
Source: Google
5.0

They have a nice spot for a rest

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 16 Sep 2026
We really appreciate you taking the time to leave a review 🥰 It means a lot to our team!
Photo of お祖父くん紫陽花子
7 Sep 2026
Source: Google
3.0

nice enough location, staff seemed tired. they pull actual espresso, at least, but the shots were hardly dialed in at all.

Service
Cooking
Atmosphere
Photo of Jonathan Cardenas-Gil
6 Sep 2026
Source: Google
5.0

Everything was excellent! The service was amazing, and the coffee was absolutely delicious. I highly recommend this café and their service. I’ll definitely be coming back!

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 7 Sep 2026
Thanks a ton for your thoughtful comment and 5-star rating! Your support truly makes our day ☕💛
Photo of Loris Jollivet
5 Sep 2026
Source: Google
5.0

The barrista was so nice, and I loved my latte and the croissant!!

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 5 Sep 2026
Amazing! Your satisfaction is what we strive for ✨☕ Hope to see you again soon!
Photo of Ghani Group
4 Sep 2026
Source: Google
5.0

We ordered the Hot Latte large and from the get go the Barista had a very amiable smile and asked us how our day was going. The coffee was great and I would come back for the coffee as long as, Parnia is serving the coffee

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 4 Sep 2026
Amazing! Your satisfaction is what we strive for ✨☕ Hope to see you again soon!
Photo of Lauren Miller
31 Aug 2026
Source: Google
1.0

Waited at the sandwich counter for service, no one came. So I went to the register where people were being helped and waited. Once it was my turn, they told me to go to the sandwich counter, where there was now a huge line. Terrible service.

Photo of YH Chen
29 Aug 2026
Source: Google
5.0

Salad 👍

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 30 Aug 2026
Wow — thank you for the amazing feedback! It means a lot to us. We’re thrilled you enjoyed your visit and can’t wait to welcome you back! 🌟
Photo of Malik Makileni
23 Aug 2026
Source: Google
5.0

Amazing ambiance, love the music the vibes. The workers were so nice especially Linda!!! Shout out to her 🤞

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 24 Aug 2026
Wow — thank you for the amazing feedback! It means a lot to us. We’re thrilled you enjoyed your visit and can’t wait to welcome you back! 🌟
Photo of Alda N
22 Aug 2026
Source: Google
1.0

We ordered Frappé Espresso Caramel, Moka, and Moka Blanc. All 3 drinks were very bland and tasted the same.

Photo of Konstantinos Karampelas
19 Aug 2026
Source: Google
5.0

A very nice cafe with friendly staff and unique view of the old port.

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 20 Aug 2026
Amazing! Your satisfaction is what we strive for ✨☕ Hope to see you again soon!
Photo of Robert Hinckley
19 Aug 2026
Source: Google
4.7

Arrived just after opening and had a very nice latte and croissant. A variety of seating options with view of water. Great service first thing in the morning.

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 20 Aug 2026
Wow — thank you for the amazing feedback! It means a lot to us. We’re thrilled you enjoyed your visit and can’t wait to welcome you back! 🌟
Photo of Fatema Esmail
9 Aug 2026
Source: Google
5.0

Fantastic selection of sandwiches, cakes, pastries, drinks, smoothies including protein smoothies! Bonus- the chicken is halal.

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 10 Aug 2026
Wow, thank you for the great comment! We hope to welcome you back very soon 😊✨☕
Photo of William Beverly
2 Aug 2026
Source: Google
2.0

Slow slow slow. Waited 15 min for an easy order? You guys need to review the organisation of your drinks.. make a quick queue for only coffee or tea? Guy behind food counter does nothing if you don't order food, how is that efficient? Didn't get any food so won't review that.

Service
Atmosphere
Photo of Ashraf Daoud
25 Jul 2026
Source: Google
2.3

Very bad. I was the only customer waiting for someone to take my order, staff standing right in front of me chatting with each other for full 3 minutes I almost left

Service
Cooking
Atmosphere
Photo of Oleksandra Kuchukova
18 Jul 2026
Source: Google
5.0

Amazing café and wonderful staff!

Service
Cooking
Logo of Café Van Houtte
Restaurant response
Response added on 19 Jul 2026
Thank you so much for the 5-star review and your kind words! We're so glad you had a great experience. Hope to see you again soon! ☕
Photo of Rukasu Shima
15 Jul 2026
Source: Google
4.0

I was a little confused with all of the extreme reviews, so I decided to spot by in the early morning. The sandwiches are very good for the same price you pay for other coffee shops. The service is quite nice and even if I'm speaking English the barista tried their best. I don't think this place deserves all the hate it is getting, but it is also not an incredible experience. It's a day-to-day coffee shop that serves its purpose.

Logo of Café Van Houtte
Restaurant response
Response added on 16 Jul 2026
Thank you for taking the time to share your experience! We're happy to know you had a positive visit, and we hope to make it a perfect one next time ☕😊
Photo of nina lammari
14 Jul 2026
Source: Google
5.0

Great food!!! The nicest people ever too!!!!

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 15 Jul 2026
We really appreciate you taking the time to leave a review 🥰 It means a lot to our team!
Photo of Karthiga Sivanantham
23 Jun 2026
Source: Google
5.0

Lovely staff, food and coffee was really good!!

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 24 Jun 2026
Thank you so much for the 5-star review and your kind words! We're so glad you had a great experience. Hope to see you again soon! ☕
Photo of Maureen Kongue
21 Jun 2026
Source: Google
5.0

Great place!

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 22 Jun 2026
Thank you so much for the 5-star review and your kind words! We're so glad you had a great experience. Hope to see you again soon! ☕
Photo of A Hamdan
21 Jun 2026
Source: Google
5.0

Excellent service and food 👌 Highly recommend

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 22 Jun 2026
Thanks a ton for your thoughtful comment and 5-star rating! Your support truly makes our day ☕💛
Photo of Gagan Khandelwal
19 Jun 2026
Source: Google
5.0

Great coffee

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 20 Jun 2026
Wow — thank you for the amazing feedback! It means a lot to us. We’re thrilled you enjoyed your visit and can’t wait to welcome you back! 🌟
Photo of Sophia Aiello
18 May 2026
Source: Google
1.0

We saw a rat in the cafe... but they didnt want us to say anything. A old man that works here harassed my sisters and I. The service is bad and a grown man harassing women is never right and should not be tolerated. It's not worth the coffee.

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 16 Jun 2026
Thank you for taking the time to share your feedback. We are sorry to learn that the experience described does not meet the service and safety standards we aim to provide in our cafés. We take this type of concern very seriously and would like to be able to follow up appropriately. We invite you to contact us directly at [email protected] for further details. The Café Van Houtte Team
Photo of Sophia Aiello
18 May 2026
Source: Google
1.0

Words can not describe how HORRIBLE this location is. My sister had to use the washroom urgently, so we were going before we bought coffees, and a old man came out and put a put of service sign (was guarding the door with tongs) and WOULD NOT let her go even though we said we were going to buy a coffee. POLICING THE WASHROOM... DISGUSTING behavior from a grown man to young girls.

Service
Cooking
Atmosphere
Logo of Café Van Houtte
Restaurant response
Response added on 16 Jun 2026
Thank you for taking the time to share your feedback. We take this type of concern, which does not reflect the service and respect standards we aim to provide in our cafés, very seriously and would like to be able to follow up appropriately. We invite you to contact us directly at [email protected] for further details. The Café Van Houtte Team

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday 07:00 - 22:00
  • Monday 07:00 - 20:00
  • Tuesday 07:00 - 20:00
  • Wednesday 07:00 - 20:00
  • Thursday 07:00 - 22:00
  • Friday 07:00 - 22:00
  • Saturday 07:00 - 22:00

Missing information?

Help us improve this restaurant profile.

Update the profile