2 Dec 2025
Source: Google
My stay at this hotel was extremely disappointing. The room was not properly cleaned, with dust on the furniture and stains on the bedsheets. The bathroom smelled bad and the water pressure was terrible. The walls were so thin that I could hear noise from the hallway and other rooms all night, making it impossible to sleep. The photos online were completely misleading compared to what we actually got. Even the basic amenities were poorly maintained, and the staff seemed uninterested in helping when we reported the issues. For the price we paid, the overall experience was unacceptable. I would not recommend this hotel to anyone looking for comfort or quality.
Service
Restaurant response
Response added on 4 Dec 2025
Dear Nathalie,
We would like to apologize on behalf of the entire team regarding your poor experience during your stay. As you can see from previous comments, our hotel has always been recognized for cleanliness but if for any reason you had such a poor experience, we suggest you call us to discuss the matter since we do take complaints very seriously.
Regards
Davish
