19 Apr 2026
Source: Google
The poutine sauce was good, but it felt like there was less cheese than usual. The chicken burger was only breaded on one side, which was disappointing. Onion rings were not crispy at all. We ordered ahead for pickup, but the food wasn’t ready and we had to wait about 15 minutes. By the time we got home (only 6 minutes away), the food was already cold. Our order was correct, but we heard several people complaining theirs weren’t while waiting, so it’s worth double-checking before leaving. The Caesar salad was good though—I really appreciated the parmesan shavings. Overall, a mixed experience.
Service
Cooking
Atmosphere
Restaurant response
Response added on 20 Apr 2026
Hi,
We thank you for taking a moment to write to us and we are very sorry for the situation. Could you send us your contact information and the branch location at [email protected] so that we can resolve the situation? The manager will contact you as soon as possible.
Cheers,
Audrey from the Benny&Co. team
