Horrible experience. Expected a nice breakfast, left hungry and with a ruined day. I ordered scrambled eggs and they were fried instead, waitress brought them back but they seemed like the same ones just heated up. We got the bill and the waitress said she was charging us for the eggs that I did not eat but would give my drink free of charge, I argued I will pay for the drink but not the eggs as I drank the drink but didn’t eat the eggs. She was acting confused and didn’t know what to do. I asked for the manager she refused to get the manager. She finally fixed the bill brought it over we asked for the card machine and she said “one second” and proceeded to go take a personal phone call in the corner where she was giggling and smiling while we were left waiting. Overall, very unprofessional service and a disappointing experience.
Reviews / Ratings for Ben & Florentine
Rushed and awkward breakfast experience. • Plate cleared while I was still eating • Coffee spilled multiple times from hurry • Toast basket removed mid-meal • Waited 10+ minutes for the bill, waitress disappeared • She said “have a good day” before I even paid, surprised when I asked for the check Overall felt very rushed, inattentive, and unintentionally rude.
Came here on NY day, Marie took care of us. She was super welcoming, sweet, and had amazing energy. Just what we needed on top of the wonderful food. Ask for Marie whenever you come!!
Painfully slow service. Right from outset, at the waiting queue, the waitress will pass by without attending you while there’s plenty of tables free. Then, long wait to get someone to take order. Same for payment. Breakfast is just about decent.
Great food!! A must go too!!!
This is one of the best breakfast places in town. Friendly service and bright, airy atmosphere
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Opening hours
- Sunday 07:00 - 15:00
- Monday 06:00 - 15:00
- Tuesday 06:00 - 15:00
- Wednesday 06:00 - 15:00
- Thursday 06:00 - 15:00
- Friday 06:00 - 15:00
- Saturday 06:00 - 15:00
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