Ben & Florentine
Ben & Florentine 1026 Rue de la Lavatère, Laval
3.9
24 evaluations
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Reviews / Ratings for Ben & Florentine

Photo of bry
13 Mar 2026
Source: Google
1.0

Horrible experience. Expected a nice breakfast, left hungry and with a ruined day. I ordered scrambled eggs and they were fried instead, waitress brought them back but they seemed like the same ones just heated up. We got the bill and the waitress said she was charging us for the eggs that I did not eat but would give my drink free of charge, I argued I will pay for the drink but not the eggs as I drank the drink but didn’t eat the eggs. She was acting confused and didn’t know what to do. I asked for the manager she refused to get the manager. She finally fixed the bill brought it over we asked for the card machine and she said “one second” and proceeded to go take a personal phone call in the corner where she was giggling and smiling while we were left waiting. Overall, very unprofessional service and a disappointing experience.

Service
Cooking
Atmosphere
Photo of Nareg Papazian
1 Feb 2026
Source: Google
1.0

Rushed and awkward breakfast experience. • Plate cleared while I was still eating • Coffee spilled multiple times from hurry • Toast basket removed mid-meal • Waited 10+ minutes for the bill, waitress disappeared • She said “have a good day” before I even paid, surprised when I asked for the check Overall felt very rushed, inattentive, and unintentionally rude.

Service
Logo of Ben & Florentine
Restaurant response
Response added on 2 Feb 2026
Hello, Thank you for sharing your experience. We’re sorry to hear that your breakfast visit felt rushed and that the service did not meet your expectations. This is not the standard of attentiveness and care we aim to provide. Your feedback has been shared with the restaurant management for follow-up with the team to ensure a better experience in the future. The B&F Team
Photo of Ivanna Budomo
1 Jan 2026
Source: Google
5.0

Came here on NY day, Marie took care of us. She was super welcoming, sweet, and had amazing energy. Just what we needed on top of the wonderful food. Ask for Marie whenever you come!!

Service
Cooking
Atmosphere
Logo of Ben & Florentine
Restaurant response
Response added on 2 Jan 2026
Your opinion warms our hearts, thank you for taking the time to leave a review. We look forward to see you again soon. Your B&F Team
Photo of Rajit
13 Dec 2025
Source: Google
2.0

Painfully slow service. Right from outset, at the waiting queue, the waitress will pass by without attending you while there’s plenty of tables free. Then, long wait to get someone to take order. Same for payment. Breakfast is just about decent.

Service
Cooking
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Restaurant response
Response added on 15 Dec 2025
Hello, Thank you for your feedback. We’re sorry to hear about the slow service during your visit. Your comments have been shared with our team to improve both the attentiveness and efficiency of our service. The B&F Team
Photo of richard veldt
4 Nov 2025
Source: Google
5.0

Great food!! A must go too!!!

Service
Cooking
Atmosphere
Logo of Ben & Florentine
Restaurant response
Response added on 5 Nov 2025
Your opinion warms our hearts, thank you for taking the time to leave a review. We look forward to see you again soon. Your B&F Team
Photo of Joseph S.
2 Nov 2025
Source: Google
5.0

This is one of the best breakfast places in town. Friendly service and bright, airy atmosphere

Service
Cooking
Atmosphere
Logo of Ben & Florentine
Restaurant response
Response added on 3 Nov 2025
Hello, Thanks for your support. Always appreciated! Your B&F Team

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Opening hours

Dining room
  • Sunday 07:00 - 15:00
  • Monday 06:00 - 15:00
  • Tuesday 06:00 - 15:00
  • Wednesday 06:00 - 15:00
  • Thursday 06:00 - 15:00
  • Friday 06:00 - 15:00
  • Saturday 06:00 - 15:00

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