I was in the area and was looking for a Wendy's as this is my favorite fast food restaurants. It was 10:35 an and wanted breakfast. It is a combined Wendy's and Tim Hortons location. I went up to counter to order my breakfast. The guy at counter said they just stopped serving breakfast! I said it says breakfast until 11am and pointed to sign behind him! He turned around to look at sign and then turned back to me and then said we ran out of breakfast items?? It wasn't even busy on this side. I looked at him and said never mind. Tim Hortons was busy. I went to use the washroom. OH MY GOD!!!. One urinal had a bag over it and the toilet part was horrific!! Empty water bottles toilet paper and filthy all over the floor. The kids baby changing table was filthy. No toilet paper holder as it was sitting on changing table. Toilet seat and toilet all full of urine! Disgusting. This was a health hazard. I'm glad l didn't eat there. I went to nearly McDonald's that was spotless and well kept and clean environment. Wendys corporate should look into this location especially if people are visiting out of town! What an embarrassment to our city and Wendys. Stay way and will never eat there!!!
Reviews / Ratings for Wendy's
The franchise owner is severely understaffing the employees. There was only 2 employees for the whole restaurant/drive thru/deliveries during a rush. I waited forever to get only half my order and had to go inside to order the other half again. The tortilla for the wraps were clearly left out and so dry they cracked and couldn'nt be rolled. You're better off going to any other fast food than wasting your time at this wendy's. I feel bad for the employees. But they didn't seem to care if I'm honest - I don't blame them.
Needed to use the bathroom. It was very very discussing. Dirty, smelly, no hand soap, air dryer didn't work, no toilet paper.
Their burgers are worth having even the Junior bacon cheeseburger
I ordered a Double Dave combo (which would be 2 Beef Patty's) but instead I got a crispy chicken sandwich. So I was charged for a more expensive item and given a cheaper sandwich. Not only was my order wrong, but the drive thru service was unfriendly and rude. Very disappointed with this location of Wendy's (Decarie, near Namur metro), I don't know how the woman working the drive thru still has a job there, terrible, terrible service.
The wrote in the delivery bag to make a google review :) food was good and great mini message :)
I ordered thru uber and I received a cute message but I didn’t take a picture because I threw the bag already. Anyways it made me smile. :))
They always get my order right
Good place
I mistakenly chose the wrong location when I ordered by the app,so it took more than one hour to pick up. The staff made my order again because it became cold😭 They were so kind 😭😭 I had a bad day,but the staff really made my day. Thank you for being kind 🫶🏻
They don't have washroom
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
- Sunday 07:00 - 00:00
- Monday 07:00 - 00:00
- Tuesday 07:00 - 00:00
- Wednesday 07:00 - 00:00
- Thursday 07:00 - 00:00
- Friday 07:00 - 01:00
- Saturday 07:00 - 01:00
Features
Missing information?
Help us improve this restaurant profile.
Update the profile