Veravin 2.0

Robbie Iorno (90 reviews)

17 Jan 2026

Source: Google

4.0

Great spot, friendly staff but food was just ok

J Collett (1 review)

1 Jan 2026

Source: Google

4.3

Visited during a Christmas / New Years vacation in Quebec City for our family. My wife and two teenage daughters all have dietary restrictions so we were very excited with the selection of gluten free / lactose free restaurants in Quebec. We visited Veravin on New Year’s Eve. Food was amazing, especially the appetizers. Such a treat to be able to get items that are not typically available for anyone that is unable to eat gluten or lactose. As someone that does not have food sensitivities, I think the onion rings and cheese sticks were some of the best I’ve ever had. Service was also great. As it was NYE, our waiter was quite busy and we could see and appreciate his attention to detail. When not serving tables, he was thoroughly cleaning preparing for the next service, even washing menus. The restaurant is small but nice. The only reason we gave 4 stars (instead of 5) is because of the hostess. She was quite rude and ignorant. I initially thought it was because English was her second language but saw it throughout the night. When we first arrived she informed us that our table wasn’t ready and said, “I will MAKE you wait on the bench.” I passed this off as perhaps not knowing the correct (polite)words to use but after waiting for over 20 minutes we noticed that several tables (for 4) were available but being used to seat others that arrived after us. When we asked about the status of our table (which still wasn’t available) she was immediately defensive and informed us that it’s because the other guests were French and she couldn’t seat us at a table in that section with a French waiter. I understand that rationale and would have accepted that explanation except that I didn’t appreciate the tone / delivery of the message (had it not been NYE, I would not have stayed). And while I do not speak French, two of our guests are bilingual but it was never asked if we would be comfortable sitting / conversing with a French waiter. After being seated we noticed another couple having a similar interaction with the hostess. Despite the hostess, it was a great experience and really pleased we had a chance to visit. Our total cost for four guests was about $500 (including gratuity) but it should be noted that we had two bottles of wine and other drinks. This restaurant is very reasonably priced.

Restaurant response

Response added on 2 Jan 2026

Hello! First off all, I'm sorry that your experience wasn't satisfactory in all aspects. I want to confirm that indeed, english isn't my first language, I'm a french speaker and I try my best to answer to customers in multiple languages, but now I understand that my English isn't as good as I thought it was. As the owner, I have to respect my employees' strengths and weaknesses. As I have tried to explain to your group, I do have 2 sections in the dinning room, one with a waiter who's bilingual and one who is not at ease with english and I want to respect their wishes as much as I can. As per the concept of our restaurant, we do work with all kind of allergies, dietary restrictions and food preferences and the work of my service staff is as important as the kitchen crew's. Their work is to bring a detailed recap of each guest's restrictions and something as small as a word being lost in translation could become a very serious issue. That's why we do not tempt fate and have staff who speak and understand english really well since our job directly impacts the health of our customers. I'm glad that you did enjoy your night with your waiter who did an amazing job and unfortunately my other waiter, who's my father and also an owner, couldn't have brought you that kind of service. We wish you good 2026!