1 star doesn’t even describe how HORRIBLE the service is at this place. 3 tables and the lady took 10min to come see us and take our order. She’s super slow and passive agressive. No wonder this place has 2 stars.
Reviews / Ratings for Urban crave
We had breakfast at Urban Crave at Montréal–Trudeau Airport and unfortunately the service really stood out. In a negative way. Our server, Olivia, was quite rude. No smile, very short and dismissive answers, and an overall attitude that made us feel uncomfortable, almost as if we were an inconvenience. That alone left a bad impression and overshadowed the entire experience. The food was okay. Not terrible, but nothing special. The dining area also wasn’t very clean, with tables not properly cleared, though that was secondary compared to the service. I understand airport locations can be hectic, but basic courtesy toward customers should still be expected.
We had a terrible experience with flight delays luggage left behind by the Toronto airport etc. came in here for a much needed drink and some fries. Our server was quick to greet us friendly and suggested wine for me. The fries were good and the atmosphere was nice.
The smoked meat was terrible and not as shown in the pictures in front of the restaurant. Basically cold cuts, heated and sandwiched with rye bread.
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Opening hours
- Sunday 04:00 - 22:00
- Monday 04:00 - 22:00
- Tuesday 04:00 - 22:00
- Wednesday 04:00 - 22:00
- Thursday 04:00 - 22:00
- Friday 04:00 - 22:00
- Saturday 04:00 - 22:00
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