Urban crave

cifi (5 reviews)

12 Mar 2026

Source: Google

1.7

Awful service, terrible food. I hope management goes through the reviews. I waited 10 minutes before I had any interaction to be served and it was only when I went to the bar to ask if we could seat ourselves and she said no and went back to wait for a hostess to appear 5 min later the staff do not smile they are curt when speaking to customers the staff do not communicate or interact with each other. I observed one server working and 2 staff chatting like no one was in the restaurant. I can only assume that the staff are treating the customers the way they feel their being treated by management. I saw numerous customers leave because there was no one to greet or seat them. They got tired of waiting

Simon Chang (5 reviews)

10 Mar 2026

Source: Google

1.0

I ordered a smoked meat sandwich to go. The waitress asked if I wanted to switch my side from chips to something else, so I upgraded to poutine. The sandwich itself was about $24. When my order came out, it was served as dine-in instead of takeout, so they had to redo it. The final bill ended up being close to $40. Unfortunately, the sandwich was very small and the portion size overall was disappointing for the price. The smoked meat also tasted like the kind of pre-packaged product you’d get frozen from a place like Costco rather than freshly prepared deli meat. Overall, it felt extremely overpriced for what you get, with small portions and low food quality. I do not recommend this restaurant. Unfortunately, most likely if you’re reading my review, you already went through security. They over charge because they know your options are very limited. If you can wait to get on your flight, the food on Air Canada flights is better and cheaper than here.

N. (9 reviews)

4 Mar 2026

Source: Google

1.0

Just went for breakfast during a layover, server was incredibly rude and didn’t bring water or coffee until 10 minutes after meal arrived. Eggs came wildly undercooked and the whole experience was negative. Left hungry and when I didn’t tip, the server made a comment as to why I wasn’t tipping, very unprofessional.

Sofia Bychkovskaya (12 reviews)

19 Feb 2026

Source: Google

5.0

I had a great experience, but you know… it’s an airport, you take your chances. Staff is very friendly.

Paul-Christian Bergeron (14 reviews)

15 Feb 2026

Source: Google

1.3

1 star doesn’t even describe how HORRIBLE the service is at this place. 3 tables and the lady took 10min to come see us and take our order. She’s super slow and passive agressive. No wonder this place has 2 stars.

Coka' Yupo (143 reviews)

27 Jan 2026

Source: Google

1.7

We had breakfast at Urban Crave at Montréal–Trudeau Airport and unfortunately the service really stood out. In a negative way. Our server, Olivia, was quite rude. No smile, very short and dismissive answers, and an overall attitude that made us feel uncomfortable, almost as if we were an inconvenience. That alone left a bad impression and overshadowed the entire experience. The food was okay. Not terrible, but nothing special. The dining area also wasn’t very clean, with tables not properly cleared, though that was secondary compared to the service. I understand airport locations can be hectic, but basic courtesy toward customers should still be expected.

Lenore Smith (6 reviews)

15 Jan 2026

Source: Google

5.0

We had a terrible experience with flight delays luggage left behind by the Toronto airport etc. came in here for a much needed drink and some fries. Our server was quick to greet us friendly and suggested wine for me. The fries were good and the atmosphere was nice.

Emmanuil P (265 reviews)

3 Jan 2026

Source: Google

2.7

The smoked meat was terrible and not as shown in the pictures in front of the restaurant. Basically cold cuts, heated and sandwiched with rye bread.