Review summary

What guests say about Unclepotato ( Chabanel )

Reviews for Unclepotato (Chabanel) in Montreal are very mixed, with as many highly positive comments about the food, service, and atmosphere as there are harsh criticisms. Several customers say they enjoyed the burgers, chicken, sandwiches, and fast service, while others mention long waits, incomplete orders, or quality issues. Some reviews also point to uneven consistency in welcome, cleanliness, and the availability of certain items. If you go, it’s best to keep your expectations modest and check what’s available on site at the time of your visit.

Summary based on 42 reviews.
4.1
70 evaluations
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Reviews / Ratings for Unclepotato ( Chabanel )

Photo of Alexandra Riesbri
9 Oct 2026
Source: Google
1.0

their website is not updated, they don’t sell loaded potatoes anymore might as well change your name, cause uncle potato doesn’t really scream sandwiches, right? came here from far away, i’m going away very disappointed

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Photo of Thomas Donadei
9 Oct 2026
Source: Google
1.0

Came here for items they don't serve anymore apparently. No more loaded potatoes at Unclepotato??

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Photo of Vanessa Medeiros
27 Sep 2026
Source: Google
5.0

I love the burger and the fries, for sure I’m going to come back. The staff is nice 😊

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Photo of Nichole Cheung
25 Sep 2026
Source: Google
1.0

Went there three times and they are never open on indicated hours. Only Time they let us in, they had no baked potato but they are called uncle potato.

Photo of jess
8 Sep 2026
Source: Google
1.3

i ordered two mac and cheese platters with fried chicken. Today i finally received my order when in the past, had ordered 2 times on uber and got my order cancelled both different days for no reason. i tried to call the place but no answer. regardings the food, the macaroni and cheese had absolutely no taste. didn’t taste of cheese at all. chicken was alright but not enought for the price we paid. looked really tasty online but not so much after trying.

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Photo of shehbaz Khan
20 Aug 2026
Source: Google
1.0

Drove here in the opening hours but the doors were locked. Even though the open sign was lit.

Service
Photo of Keshwer Saab
10 Jul 2026
Source: Google
5.0

Very good service And very good food

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Cooking
Atmosphere
Photo of TSEGAY KIBREAB
2 Jul 2026
Source: Google
5.0

Best food

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Atmosphere
Photo of Ali Seyyidi
21 Jun 2026
Source: Google
5.0

Best

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Atmosphere
Photo of youssef beck
14 Jun 2026
Source: Google
5.0

Amazing experience at Uncle Potato! The food was fresh and delicious, and the customer service was even better. Ali was super friendly, welcoming, and made sure everything was perfect. You can tell they really care about their customers here. Definitely coming back!

Photo of Syed Hasan
12 Jun 2026
Source: Google
5.0

Best

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Photo of Mohamed islam MESSAOUDIA
2 Jun 2026
Source: Google
1.0

My rating is not based on the quality of the food. As an Uber Eats driver, I’ve noticed that this restaurant is consistently late in preparing delivery orders. The repeated delays create a frustrating experience for both customers and drivers.

Service
Photo of taifour fofana
31 May 2026
Source: Google
5.0

Waaawww

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Atmosphere
Photo of Pat Vack
28 May 2026
Source: Google
5.0

Had the crispy shawarma. Incredible!

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Photo of cc _dd
25 May 2026
Source: Google
5.0

Saw it on tiktok and gave it a try with my cousins this afternoon and i recommend it was so good, well done, and fast service. We all agreed it was delicious and they gave us free chocolate after :) we will definitely go back.

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Photo of Miss Daisy
15 Apr 2026
Source: Google
1.0

Ordered through uber eats, this was my first time trying baked potatoes and ordered the bogo deal they had on philly steak baked potatoes. Instead of giving me that they gave me chicken with macaroni. Very disappointed by how dishonest they are. Oh and later removed philly steak from bogo deal too. If that deal was a mistake, then they should’ve taken responsibility for it.

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Photo of Lynn Wahidi
2 Feb 2026
Source: Google
5.0

I’ve been looking for a good baked potato place in Montreal and found the perfect one! The menu is so diverse and the portions are huge. Most potatoes are under 15$ and fully stuffed with toppings and sauces. Highly recommend

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Photo of Danny
31 Jan 2026
Source: Google
3.0

Just ordered through Ubereats. The base ingredients are clean and healthy but the amount of sauce they put in it made it unbearable. Disappointing because it could've been a lot better without all the sauce.

Cooking
Restaurant response
Response added on 1 Feb 2026
Thank you for sharing your feedback. We’re sorry to hear that the amount of sauce affected your experience. We always aim to use clean, quality ingredients, and your comment helps us improve the balance to better suit our customers’ preferences. You can always request less sauce on future orders, and we hope to have the chance to serve you better next time.
Photo of Jose Mendez
30 Jan 2026
Source: Google
5.0

A real unique twist on potato's loaded to the brim with delicious and generous amounts of toppings and that potato skin crunch had me rolling not to mention the loaded fries!! Don’t sleep on this one!! Great service and the food was fantastic!

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Photo of sameera pradeep
21 Jan 2026
Source: Google
5.0

Best smash burger.

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Photo of Samir Samir
15 Jan 2026
Source: Google
5.0

Best restaurant montreal

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Photo of Tuhid Islam
12 Jan 2026
Source: Google
1.0

Not hating — just stating facts. This might genuinely be the worst burger I’ve ever had. The buns were soggy, the patty was flat and crumbled apart, and there was zero seasoning. Paying $25 for that feels like a bad joke. The item also looked nothing like what was shown on DoorDash! I understand that commercial pictures are supposed to be appealing but this was true catfishing as I ate more sauce and lettuce than actually meant that was promised! Total waste of my time and money. I posted the review on the wrong page and the owner of this restaurant was kind enough to offer me a good experience at that location! Let’s hope for the best!

Cooking
Restaurant response
Response added on 12 Jan 2026
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. We would like to kindly clarify that the DoorDash order was placed with our other branch, while this review was posted on the page of this location, which operates with a different team and preparation process. That said, your satisfaction is extremely important to us, and we sincerely apologize for the negative experience you had, regardless of the branch. Your comments have been taken seriously and will be shared with the management of the concerned location to help improve quality and service. Please feel free to contact us directly if you wish. We would be more than happy to make it right and offer you a better experience that truly reflects the standards of our restaurant. Thank you for your understanding, Restaurant Management
Photo of Maryème Couissi
11 Jan 2026
Source: Google
1.0

Very bad experience! They give just a big potato with some cheese and literally 5 grammes of chicken! Big scam!! The potato wasn’t even well cooked! D’ont recommend this place at all!!

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Restaurant response
Response added on 12 Jan 2026
Thank you for your feedback. To help us better understand and review your experience, could you please let us know which of our locations you visited or ordered from?

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Opening hours

Dining room
  • Sunday 12:00 - 22:00
  • Monday 12:00 - 22:00
  • Tuesday 12:00 - 22:00
  • Wednesday 12:30 - 22:00
  • Thursday 12:00 - 22:00
  • Friday 12:00 - 22:00
  • Saturday 12:00 - 22:00

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