Tutti Frutti déjeuner et diner

rahbar haim (16 reviews)

4 Sep 2026

Source: Google

2.3

The older lady provided good and friendly service, but unfortunately, the food took a very long time to arrive, and the quality was very poor.

Restaurant response

Response added on 11 Sep 2026

Hello Rahbar, Thank you for sharing your experience. We are pleased to hear that the service met your expectations, though we're sorry to learn about the delay and quality issues with your meal. Your feedback is invaluable and will assist us in improving our service quality. If there’s anything more you would like to discuss, please feel free to reach out directly at [email protected]. Thank you, Tutti Frutti

Alaleh Tabesh (1 review)

4 Sep 2026

Source: Google

2.0

Very disappointing. This is our second time here, and once again, there is only one person working and trying to manage all the tables. She works extremely hard and does her best, but because she’s alone, the wait for the food is ridiculously long. Unfortunately, the food quality keeps getting worse. My husband ordered a burger and it tasted like a cheap frozen burger. For the prices they charge, the quality and lack of staff are simply unacceptable.

Restaurant response

Response added on 11 Sep 2026

Hello Alaleh, We sincerely apologize for the experience during your recent visit. Your feedback regarding the long wait times and the food quality is extremely valuable and will help us improve our services. Rest assured, we are working to address these issues promptly to ensure a better experience for future visits. If you would like to discuss this further, please feel free to reach out directly at [email protected]. Thank you for bringing this to our attention. Warmly, Tutti Frutti

papapapist (12 reviews)

18 Aug 2026

Source: Google

3.7

The food is great but the portions have been reduced recently while prices went up. Also, don’t be in a rush to be served because this location in aylmer is notoriously slow and understaffed.

Restaurant response

Response added on 19 Aug 2026

Hello, Thank you for sharing your feedback about the food quality and service at our Aylmer location. We are glad to hear you enjoyed the food, although we understand your concerns about portion sizes and service speed. Your feedback is incredibly valuable as we strive to improve. Please rest assured that we will address these issues to enhance your experience in the future. Thank you, Tutti Frutti

Srikanth S (37 reviews)

3 Aug 2026

Source: Google

5.0

I have no idea why this diner has low ratings, clearly the ambience, food, taste and service is absolute 5 star. Jessica served us and she was impeccable. I just loved my breakfast every bite of it and would love to come back. Love ya guys!!

Restaurant response

Response added on 3 Aug 2026

Hello Srikanth, Thank you for your wonderful review! We are thrilled to hear that you enjoyed the ambience, food, and service, and that Jessica made such a positive impression. Your feedback is invaluable in helping us maintain a high standard of quality. We can't wait to welcome you back for another delightful breakfast. Tutti Frutti team

Joheve Madriaga (16 reviews)

2 Aug 2026

Source: Google

1.0

Dont come here with your family with kids while everyone is hungry. We waited more than 1 hour. Resto was not full. People around us were also waiting. Had to ask for coffee, took 20 mins before I can order. Drinks came 15mins after ordering. Food came 50mins after. Service was not good as well. Ask for coffee several times and never came. Same thing for water. Anyways just make breakfast in bed.

Restaurant response

Response added on 5 Aug 2026

Hello Joheve, We sincerely apologize for the wait times and the service issues you experienced during your visit. Your feedback is invaluable in helping us address these concerns and improve our service. We truly regret the inconvenience and hope to provide a better experience in the future. Warmly, Tutti Frutti

L M (2 reviews)

26 Jul 2026

Source: Google

1.0

I haven’t been this disappointed with food in a very long time. Extremely poor customer service. They pretend to listen to what you ask and then completely ignore your request. They will serve you cold food, soggy toast. Pancakes covered in greasy meat. Not sure who in the world enjoys a pancake that has been drenched in ham and bacon and sausage grease but I definitely do not enjoy it. Extremely disappointed won’t be eating here again.

Restaurant response

Response added on 3 Aug 2026

Hello, We deeply apologize for the experience you had. It is concerning to hear about the issues with both the service and the food quality you described. Your feedback is valuable and will be used to address these shortcomings and improve our service. We are sorry for your disappointment and inconvenience, and we will strive to do better. B&F Team

Julia Goodman (57 reviews)

10 Jul 2026

Source: Google

5.0

Sat out on the lovely patio in the shade. Delightful server. We all enjoyed the dishes we chose. Generous portions and lots of choice. Prices as per expected for this type of restaurant, and quality product.

Restaurant response

Response added on 11 Jul 2026

Hello, Thank you for taking time to share your latest experience. More than happy to read your comments! Hope we will see you soon, Tutti Frutti Team

J B (68 reviews)

20 May 2026

Source: Google

5.0

Just had breakfast there with my three boys and everything was great, the food, the service, the atmosphere I like it there will be back

Restaurant response

Response added on 20 May 2026

Your opinion warms our hearts, thank you for taking the time to leave a review. We look forward to see you again soon. Tutti Frutti Team

Jo-Sees Places (23 reviews)

12 May 2026

Source: Google

2.3

Je vais rédiger mon commentaire en anglais puisque la dame qui appartient ce restaurant ne parle pas un mot de français. This is the second time I visit this location. The first experience was terrible, but I told myself that maybe it was just a one off, and I would give them another chance. I had called 3 weeks prior to Mother's Day to make reservations. The lady told me that we couldn't make reservations after 10:30 and before 12:30, therefore I picked 10:30, for a party of 6. We knew it was going to be busy on Mother's Day, but the restaurant also should have known and planned accordingly. We waited 45 minutes for the waitress to take our order + another 1.5 hours for the food. We were literally shaking from hunger when we finally complained. And instead of giving her staff a hand to get plates out faster, or taking some orders, the owner was walking around with a plate of chocolate strawberries to hand them out. When we did complain, we were told that they had gotten a lot of reservations, and lots of people were coming in, but that shouldn't be our problem. That should be planned for accordingly as previously mentioned. To top it all off, once the food did arrive, they didn't even get our orders right. Won't be going there again ever!!

Restaurant response

Response added on 14 May 2026

Hello Jo-Sees, Thank you for taking the time to share your experience with us. We are truly sorry to hear about your recent visit, as well as your previous one, this is certainly not the level of service we aim to provide. We understand how frustrating it must have been to experience such long wait times, especially on a special occasion like Mother’s Day, and to receive incorrect orders after such a delay. While we do anticipate higher traffic on busy days, this should never come at the expense of service quality or customer experience. Your comments regarding the service, organization, and communication have been noted, and we will be forwarding your feedback for review and appropriate follow-up. Thank you again for bringing this to our attention. We sincerely regret your experience and hope we may have the opportunity to restore your confidence in the future. Please feel free to reach out directly at [email protected] so we can address this matter further. Kind regards, Tutti Frutti

Jesse Levesque (3 reviews)

10 May 2026

Source: Google

3.0

Food still isn’t here after an hour and waitresses ignored us on multiple occasions.

Restaurant response

Response added on 11 May 2026

Hello Jesse, We are truly sorry to hear about the delay in your food and the service experience you had. We greatly value your feedback, as it helps us improve our service quality. Please accept our sincere apologies for any inconvenience this may have caused you. Warm regards, Tutti Frutti

Turquoiseturkey Gaming (2 reviews)

15 Mar 2026

Source: Google

2.0

Never coming back, Waited over 45 minutes for food because the waiter forgot our order. Had to ask two times for water, had to ask three different times to get coffee. Was not busy at all.

Restaurant response

Response added on 17 Mar 2026

Hello, We are truly sorry to hear about your recent experience. It’s concerning that you had to wait so long for service, especially when it wasn’t busy. Your feedback is invaluable, and we will use it to address these service lapses. Please accept our apologies for the inconvenience you faced. Warmly, Tutti Frutti

Kita C (112 reviews)

5 Mar 2026

Source: Google

2.0

Service is always extremely slow. We had one good experience and then several bad ones. For the second time we received a banner of bread with a napkin that had pen marks on it.

Restaurant response

Response added on 9 Mar 2026

Hello Kita, Thank you for sharing your experience. We apologize for the repeated issues with slow service and the concerning presentation with the napkin. Your feedback is invaluable in helping us address these areas and improve. We are sorry for any frustration this may have caused and appreciate your patience. Warm regards, Tutti Frutti

Miss Dezzy (15 reviews)

19 Jan 2026

Source: Google

1.3

Rude customer service, left me on hold for 8 minutes then proceeded to hand up, when I brought this up upon calling myself again, she began to go on a rant and wasn’t helpful at all in my request. I won’t be coming to eat here, learn how to speak to customers. Busy or not, that’s not my problem there’s a way to talk.

Restaurant response

Response added on 26 Jan 2026

Hello Dezzy, Thank you for sharing your experience with us. We are truly sorry to hear about the poor customer service you encountered and the inconvenience it caused. Your feedback is crucial in helping us improve our service and ensure such incidents do not happen again. Tutti Frutti