Best Subs in Lachine! This new administration knows what they are doing!!
Reviews / Ratings for Toto Express
My recent visit to Toto Pizza was overshadowed by a very uncomfortable situation involving the manager. The restaurant appeared short-staffed, with one server managing the floor, and she was clearly making a strong effort to keep up with all the tables. What stood out most, however, was the manager’s behavior. He addressed her in a harsh, disrespectful tone, raising his voice and speaking to her in a way that was inappropriate—especially in front of customers. As guests, we did not appreciate witnessing that kind of confrontation, nor the rudeness and lack of professionalism displayed. She deserves to be treated with respect, and I hope this is taken into consideration moving forward. I've been there numerous times and she is such an attentive waitress polite and very professional and helpful. She a delightful person.
Very good pizza
I would like to share a concerning experience regarding the management at Toto Pizza. During my recent visit, it was clear that the restaurant was understaffed, with only one server managing multiple tables. Despite her evident effort to attend to every customer as efficiently as possible, the situation became uncomfortable when the manager began yelling at her in front of the entire restaurant. The manager’s behavior was highly unprofessional. He raised his voice, used disrespectful language, and called the employee names, creating a tense and unpleasant atmosphere for both staff and customers. It was especially upsetting to witness, as the server was clearly doing her best under difficult circumstances that were beyond her control. I felt genuinely sorry for the way she was treated. No employee deserves to be spoken to in such a manner, particularly in a public setting. I want to emphasize that her service has always been excellent every time I’ve visited, and she consistently demonstrates professionalism and dedication. I hope management takes this feedback seriously and works toward creating a more respectful and supportive work environment. It would not only benefit the staff but also greatly improve the overall customer experience.
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Opening hours
- Sunday 11:00 - 22:00
- Monday 11:00 - 22:00
- Tuesday 11:00 - 22:00
- Wednesday 11:00 - 22:00
- Thursday 11:00 - 22:00
- Friday 11:00 - 23:00
- Saturday 11:00 - 23:00
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