I visited the Tim Hortons at 3184 Du Quai Ave in Wendover on Thursday around 4:20 PM and had a disappointing experience. When I arrived, I waited about 5–10 minutes without being acknowledged, while drive-through customers were being served. After placing my order, I received my coffee without sugar. When I went back to ask for it to be corrected, instead of making a new coffee, the employee added sugar to my already used cup. What concerned me more was that the same spoon used to stir my coffee was then used to stir another customer’s drink. This raised hygiene concerns, and overall the service was not up to standard. I hope the management addresses both customer service and cleanliness at this location.
Reviews / Ratings for Tim Hortons
Great & friendly service 😊
They don’t have anything. Everything was out practically
9 times out of 10 they don’t have any food at 10:00, tonight I drove from Curran to get a coffee and HOPEFULLY a snack before work and they were CLOSED!!!!!!!! This location needs to get their priorities straight!!!!!!!!!!! Not impressed
I walked in mid-morning. I was the only one in the restaurant, but there was a few cars in the drive through being served. I stood at the counter for 5 minutes waiting for one of the staff to take my order, but nobody did, so I walked out. 🤷♂️ I guess they don’t serve customers in the restaurant if there is anyone at the drive-through.
Pizza is good, donuts are always hard, we dont buy them anymore. I dont appreciate attitude when they mess up my order, and when we go in the store to order we are greeted by depression cases. We gave given this location alot of chances and we are not impressed at all.
This review is long overdue but want to thank a employee by the name of Amine. 2 weeks ago I walked one mile in a blizzard to get to this Tim's. I had a dead phone, freezing and was having the worst day. I asked if I could borrow a phone and this employee Amine not only set me up with a charger but offered me a hot coffee. When I said yes to the coffee but said I would pay he told me not to worry and coffee was on them. He could tell I was having a very hard time and did everything to help me and make me feel better. I want to thank him because he made me realize there are still very kind, good people in this crazy world and I was very grateful that he was there when I needed some help. I congratulate this Tim's for hiring such a nice man and again Amine thanks so much from the woman who was very grateful you were there that day .
The employees will give you extra timbits if you ask and are polite but it takes a while
Don’t stop at this location if: you are in a rush (slowest service i have ever seen in a Tims) and if you don’t want to repeat yourself 3 times at the drive thru. Sigh.
I go there a lot, closer to where I live... The people are friendly, and I went inside once or twice and it's a clean place, too... Sometimes it can be expensive, but I still like going there.
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Opening hours
- Sunday 05:00 - 22:00
- Monday 05:00 - 22:00
- Tuesday 05:00 - 22:00
- Wednesday 05:00 - 22:00
- Thursday 05:00 - 22:00
- Friday 05:00 - 22:00
- Saturday 05:00 - 22:00
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