3.3
21 evaluations
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Reviews / Ratings for Tim Hortons

Photo of San Bommel
15 Feb 2026
Source: Google
5.0

Super ambiance

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 Feb 2026
Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Natalie Raffoul
14 Feb 2026
Source: Google
1.7

They never have any chilli ready and this time we come and the pizza oven is not working. This location is a complete disaster and has been for years. It needs some quality control.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Feb 2026
Hi Natalie, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Chelsea Zielinski
1 Feb 2026
Source: Google
1.3

Our order was unfortunately completely incorrect. It took 20 minutes to get a bagel and a wrap. The bagel wasnt toasted, the wrap was supposed to be scrambled egg and it wasnt. Overall not great.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 1 Feb 2026
Hello Chelsea, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Nooks Poire
23 Jan 2026
Source: Google
1.0

Waited for a while , no one to serve us, way too busy having fun in the kitchen. Never again.keep hiring your cheap labor.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Tareq Oudra
21 Jan 2026
Source: Google
5.0

Good service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 21 Jan 2026
Hi Tareq, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Sarah Neville
10 Jan 2026
Source: Google
2.0

Out of 10 time I stop here they mess up my order at least 6 times and never understand me whether I speak French or English. Ive very frustrating plus ive been over charged a few times now without noticing till later that day.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 10 Jan 2026
Hello Sarah, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Maya Methot
7 Jan 2026
Source: Google
1.0

Ordered two donuts and two french vanillas. The donuts had a bit of mold on it and the rainbow candy looked melted and was falling off in chunks. The french vanillas didn't even taste good nor similar to what it's supposed to taste like.

Service
Cooking
Logo of Tim Hortons
Restaurant response
Response added on 7 Jan 2026
Hello Maya, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Charlotte Cockburn
7 Jan 2026
Source: Google
3.0

This Tim’s is very hit or miss. Sometimes they’re great but sometimes they’re super slow

Logo of Tim Hortons
Restaurant response
Response added on 8 Jan 2026
Hi Charlotte, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care
Photo of Liam Benoit
5 Jan 2026
Source: Google
1.0

Took 30 minutes to tell me that they were out of Bacon. And then took another 10 minutes to make my order. I had asked multiple times if they were making my order before they told me they were out of it.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 5 Jan 2026
Hi Liam, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Everen Barr
3 Jan 2026
Source: Google
1.0

Closes before 10 pm NOT 24 HOURS

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Jan 2026
Hi Everen, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Klaudia Herclik
1 Jan 2026
Source: Google
1.0

The restaurant is horribly dirty, no toilet paper. Tables are sticky and dirty, and as soon as they hear English they start mocking and making fun of us. Absolutely horrible experience

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 1 Jan 2026
Hello Klaudia, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at help.timhortons.ca/hc/en-ca. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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