Tim Hortons St-Alphonse

Michel Champagne (78 reviews)

9 Sep 2026

Source: Google

2.7

Simply ordered a medium dark roast coffee, black with sweetener. HORRIBLE! Sadly I was already on highway when I took a first sip. Disgusting. They didn't put in any sweetener. Ok, no problem but the coffee on its own tasted like swamp water. Not even close to the classic Tim flavor we expect. How can you screw up your staple. Was i just unlucky. Old pot of coffee or they reused the coffee grains. Someone screwed up. Not going back. Staff would rather mess around than have pride in their work sadly.

Restaurant response

Response added on 10 Sep 2026

Hello Michel, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Carrie Nugent (11 reviews)

10 Jul 2026

Source: Google

3.0

Bathrooms haven't been cleaned properly in months

Restaurant response

Response added on 11 Jul 2026

Hi Carrie, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care