Tim Hortons
Tim Hortons 1766 Chemin Ste Angélique, Saint-Lazare
3.8
31 evaluations
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Review summary

What guests say about Tim Hortons

Reviews are very mixed for this Tim Hortons in Saint-Lazare. Several customers mention good service, friendly staff, a clean location, and fast service. On the other hand, others mention long wait times, mistakes or missing items in orders, as well as cleanliness and organization issues. If you go, it seems to be a decent place when everything is running smoothly, but the experience can vary a lot.

Summary based on 31 reviews.

Reviews / Ratings for Tim Hortons

Photo of Poop Poop
23 May 2026
Source: Google
1.0

Very slow services food sas not great told us last minute that they had no more when e already ordered 15 mind ago and not friendly

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 May 2026
Hi , I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Jarvis Usuituayuk
17 May 2026
Source: Google
1.0

The service was terrible even toilets are very dirty and disgusting. The workers should be more polite and friendly to their customers especially the coffee shop in the expressway the manager should do better. Does health services ever go there to check the environment?

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 May 2026
Hi Jarvis, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Donald Chambers
16 May 2026
Source: Google
4.3

I prefer to pick-up my food and eat it in the car because sometimes it can be noisy inside.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 May 2026
Hi Donald, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of AlwaysCurious&Hungry
11 May 2026
Source: Google
4.0

Went for the World Cup Tim bits flavours. Loved the cappuccino one. Good service and plenty of options available.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 12 May 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Mason O'Rourke
27 Apr 2026
Source: Google
2.7

Waited 20 minutes for 2 wraps

Service
Cooking
Atmosphere
Photo of Harley Diraddo
7 Apr 2026
Source: Google
5.0

Louay has very good service, and the place is overall great to be in!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 Apr 2026
Hi Harley, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Ariane Leduc
4 Apr 2026
Source: Google
5.0

Excellent service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Apr 2026
Thanks Ariane! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Kalista Hatzimimis
29 Mar 2026
Source: Google
5.0

Super beau service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Mar 2026
Hi Kalista, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Adrianna Hatzimimis
29 Mar 2026
Source: Google
5.0

Bravo

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Thank you Adrianna! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Batool
4 Mar 2026
Source: Google
5.0

nice restaurant nice workers nice louay

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Mar 2026
Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Natalie Martin
24 Feb 2026
Source: Google
5.0

Super service!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Feb 2026
Thank you Natalie! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Mark Adel
24 Feb 2026
Source: Google
1.3

The enforcement of rules and policies here is completely arbitrary and heavily biased. I watched staff allow certain individuals to bypass standard procedures while strictly enforcing those exact same rules on others without any clear logical reason. This lack of consistency creates a frustrating and fundamentally unfair environment for regular visitors who expect standardized treatment.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Feb 2026
Hi Mark, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Guide on the Go
24 Jan 2026
Source: Google
4.3

The staff is so kind. Every single time I’ve been no matter the time of day they are always so sweet and smiling.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Jaspreet Sandhar
22 Jan 2026
Source: Google
5.0

Great service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Dear Jaspreet, Thank you for the positive rating. We would love to hear more about what you liked! Please feel free to leave additional feedback to let us know what you loved most about your experience. Warm regards, Tim Hortons Guest Care
Photo of Jamie Laudi
16 Jan 2026
Source: Google
5.0

Clean, fast, nice staff , overall good Tim's location

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 19 Jan 2026
Hi Jamie, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday 06:00 - 22:00
  • Monday 05:00 - 22:00
  • Tuesday 05:00 - 22:00
  • Wednesday 05:00 - 22:00
  • Thursday 05:00 - 22:00
  • Friday 05:00 - 22:00
  • Saturday 06:00 - 22:00

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