Tim Hortons
Tim Hortons 370 Bd du Séminaire N, Saint-Jean-Sur-Richelieu
Review summary

What guests say about Tim Hortons

The reviews are very mixed, but many customers mainly report long wait times, order mistakes, and a drive-thru that is often slow or poorly managed. Cleanliness is also a weak point, especially for the tables and restrooms, and some find the food or coffee disappointing. On the other hand, a few customers had very good service, with staff who were friendly, quick, and efficient. If you go there, it’s best to check your order before leaving.

Summary based on 41 reviews.
2.9
52 evaluations
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Reviews / Ratings for Tim Hortons

Photo of K-wan Chang
5 Sep 2026
Source: Google
5.0

Stopped off here with a couple of chums to kick the shit back a little before headin to the nature part of this town to hunt our dinner. I can say theres many natural doenutchs. Not much flavor, tastes like that crisp 5am october mountain air when you just got your left foot chewed on by a siberian wolf and have 35 km of forest to traverse, and then you hear the wolfs howl as it gets closer to you, time is ticking , click click, then you relalize its the metronome you left on in your left back pocket because you were practicing your rudiments like a good little boy earlier as charlie asked.

Logo of Tim Hortons
Restaurant response
Response added on 6 Sep 2026
HI, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of xxx
17 Aug 2026
Source: Google
1.0

I ordered a vanilla latte, but it tasted only like bitter coffee. I couldn’t taste the vanilla at all.

Service
Cooking
Atmosphere
Photo of Joanna Spurlin
5 Jul 2026
Source: Google
5.0

Stopped in here last Saturday morning with a couple friends before we headed out for a walk along the Richelieu and honestly it was a solid start to the day. The drive-thru line moved way faster than I expected for a weekend, which we all appreciated. I got my usual double double and grabbed a maple dip timbiebs box for the group and everything was fresh and hot. Definitely coming back next time we're in the area.

Logo of Tim Hortons
Restaurant response
Response added on 6 Jul 2026
Hi Joanna, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of temaa
25 Jun 2026
Source: Google
5.0

probably the best tim hortons i’ve ever been to, the latino man at the counter makes the BESTTTT sandwiches and i remember him because last time he made a grilled cheese that was just perfect and today an amazing grilled chicken sandwich and latté. give him a raiseeee. he’s also super sweet!! amazing attitude. my fav tims!!!

Logo of Tim Hortons
Restaurant response
Response added on 25 Jun 2026
Hi temaa, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Nathalie lapalme
17 Jun 2026
Source: Google
5.0

Super service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 Jun 2026
Thanks Nathalie! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Joha Ade
17 Jun 2026
Source: Google
5.0

Excellant service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 Jun 2026
Thanks Joha! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Benafsha Ali
17 Jun 2026
Source: Google
5.0

Very friendly amazing service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 Jun 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Milyna Lapierre
17 Jun 2026
Source: Google
5.0

Super service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Jun 2026
Thanks Milyna! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Luis Eduardo Zurita Antelo
1 Jun 2026
Source: Google
1.0

They said to me that they close at 10:00 and that's why they didn't want to relieve my order , it was 9:44 pm . Very poor quality

Logo of Tim Hortons
Restaurant response
Response added on 2 Jun 2026
Hi Luis, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Mitchel Colchado
22 May 2026
Source: Google
5.0

Nice people 👍

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 23 May 2026
Thanks Mitchel! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Anthony Bellefleur Chrétien
20 May 2026
Source: Google
1.0

I've never been screamed at before at a drive through but strangely it happened twice here...

Service
Logo of Tim Hortons
Restaurant response
Response added on 20 May 2026
Hello Anthony, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Melanie Briere
29 Apr 2026
Source: Google
5.0

Cool

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Apr 2026
Thank you Melanie! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Giorgi Gvichiani
5 Apr 2026
Source: Google
1.0

Garbage

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 5 Apr 2026
Hello Giorgi, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Kami Guru
7 Jan 2026
Source: Google
1.0

Updating my review in 2026, 2 years later. They still can't cook the bagel properly, cut it properly or even serve it properly wrapped. There's other fast food down the road

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Hello Kami, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please contact us at https://timhortons-web.app.link/e/support. We’d greatly appreciate the opportunity to make things right for you.

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Opening hours

Dining room
  • Sunday 00:00 - 23:59
  • Monday 05:00 - 23:00
  • Tuesday 00:00 - 23:59
  • Wednesday 00:00 - 23:59
  • Thursday 00:00 - 23:59
  • Friday 00:00 - 23:59
  • Saturday 00:00 - 23:59

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