Bad experience… if my mobile order is completed, please let know calling the order number once there is no display, and don’t be expecting the customer ask if the order ready…
Restaurant response
Response added on 8 Mar 2026
Hello Wagner,
We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
Warm regards, Tim Hortons Guest Care