Tim Hortons
Tim Hortons 400 R. Dubois Local 103 Local 103, Saint-Eustache
Review summary

What guests say about Tim Hortons

The reviews are mostly positive, with several customers highlighting fast service, a friendly team, and well-prepared orders. Many also mention a clean location and a good experience at the counter or drive-thru. However, a few comments note cleanliness issues, slow service, and sometimes inattentive service, so the experience can vary.

Summary based on 25 reviews.
4.3
38 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Ninja Sts
30 Sep 2026
Source: Google
5.0

Good service

Service
Cooking
Atmosphere
Photo of Abdullah Habiby
20 Sep 2026
Source: Google
1.0

On September 20 at around 12:20 p.m., my sandwich was burned 2 times and the employees were chatting while customers waited in line. They showed no urgency or concern for customers. Very disappointing service.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 28 Sep 2026
Hi Abdullah, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Manpreet kaur
13 Aug 2026
Source: Google
5.0

Manager she was very good

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 14 Aug 2026
Hi Manpreet, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Gurpreet Singh
31 Jul 2026
Source: Google
5.0

Fast service for take out

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 1 Aug 2026
Hi Gurpreet, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Redoan Ahmed
30 Jul 2026
Source: Google
5.0

Very good service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 30 Jul 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of rahul verma
30 Jul 2026
Source: Google
5.0

The manger jass was very good clean store

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 30 Jul 2026
Thanks rahul! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Akash Kumar
30 Jul 2026
Source: Google
5.0

Very fast service on drive thru

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 30 Jul 2026
Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of VAIBHAV VAIBHAV
23 Jul 2026
Source: Google
5.0

Great service

Service
Cooking
Atmosphere
Photo of Ninja Iphone india
23 Jul 2026
Source: Google
5.0

Very fast service

Service
Cooking
Atmosphere
Photo of Ninja Sts
23 Jul 2026
Source: Google
5.0

Good service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 23 Jul 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Randy Mills
11 Jul 2026
Source: Google
1.7

Slowest Tims ever

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 12 Jul 2026
Hi Randy, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Alicya Leen Louis
24 May 2026
Source: Google
5.0

Wow honestly best service ever and quick response! I love it i will definitely come back 😊 the environment is amazing too clean wow

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 May 2026
Hi Alicya, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of marievali
30 Jan 2026
Source: Google
5.0

excellent service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 31 Jan 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday 05:00 - 17:00
  • Monday 05:00 - 17:00
  • Tuesday 05:00 - 17:00
  • Wednesday 05:00 - 17:00
  • Thursday 05:00 - 17:00
  • Friday 05:00 - 17:00
  • Saturday 05:00 - 17:00

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