Mixed my order. Sugar missing in coffee plus gave me the wrong bagel plus rude....
Service
Cooking
Restaurant response
Response added on 16 Apr 2026
Hello Rusty,
We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
Warm regards, Tim Hortons Guest Care