Tim Hortons

Dowie David-James (27 reviews)

10 Oct 2026

Source: Google

1.0

30 min wait through the drive thro . Unorganized, employees bad communication. No greetings after younwait 30 mins ... Failed service

Restaurant response

Response added on 11 Oct 2026

Hello Dowie, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Giuseppe Bonadonna (21 reviews)

15 Sep 2026

Source: Google

1.0

Closes too early.....0 sur 5

Restaurant response

Response added on 16 Sep 2026

Hi Giuseppe, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Em (5 reviews)

5 Aug 2026

Source: Google

1.5

Just EWW the sandwich they made last time the chicken was uncooked so I bought a breakfast wrap only one of them was supposed to be mayo the other normal they put both Mayo and the amount of mayo was disgusting i dint want to go back to complain so i took it off but this was absolutely disgusting never come here

Restaurant response

Response added on 5 Aug 2026

Hello , We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Michel JR Maisonneuve (Green Angel) (499 reviews)

14 Jun 2026

Source: Google

5.0

fantastic

JJames G (23 reviews)

3 May 2026

Source: Google

1.0

Worst customer service, always give attitude. Even the woman manager. Too bad they dont wear name tags. Get my order wrong everytime. Even my partner speaks english to start off because she has a strong accent in french.. then when she orders in french they give her dirty looks and laughs at her french ask her to repeat 20x when its just a tea and sandwich. So I have to take over for her because it makes her feel bad.. then they still mess up making the order for only those two items.. almost every single time. 10 years ago when this tim hortons just opened it was top notch. Now its horrible. Avoid if you can and go to the one at the Gas station. They have amazing customer service and have rarely messed up an order for us unless the person just started which is normal.

Restaurant response

Response added on 3 May 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Mario Beauchesne (273 reviews)

28 Apr 2026

Source: Google

4.0

Ok

Restaurant response

Response added on 28 Apr 2026

Hi Mario, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Ian (18 reviews)

3 Mar 2026

Source: Google

1.0

I was given the wrong coffee order three times by the same employee, along with a ton of unnecessary attitude.

Restaurant response

Response added on 3 Mar 2026

Hello Ian, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Darrell Shortell (48 reviews)

6 Feb 2026

Source: Google

2.0

Very long wait for a single coffee only..too slow..should have coffee only service lines

Restaurant response

Response added on 8 Feb 2026

Hello Darrell, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care