Tim Hortons
Tim Hortons 11001 Boul. Henri-Bourassa, Québec
Review summary

What guests say about Tim Hortons

The reviews are very mixed, but the majority point to inconsistent and often disappointing service. Several customers mention order mistakes, long waits, a lack of hospitality, and negative comments about cleanliness. A few people did have a good experience, noting good coffee and smiling, professional staff.

Summary based on 20 reviews.
2.6
20 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Victoria Marshall
18 Jul 2026
Source: Google
1.0

They dont even deserve a star on the presentation here!!! All TimHortons have the brown bag to deliver!! Find stay updated with the other tims!!!

Logo of Tim Hortons
Restaurant response
Response added on 19 Jul 2026
Hi Victoria, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday 05:30 - 22:00
  • Monday 04:30 - 22:00
  • Tuesday 04:30 - 22:00
  • Wednesday 04:30 - 22:00
  • Thursday 04:30 - 22:00
  • Friday 04:30 - 22:00
  • Saturday 05:30 - 22:00

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