Tim Hortons

carlo marroni (29 reviews)

10 Oct 2026

Source: Google

2.0

The slowest Tim Hortons ever. Very poorly managed

Restaurant response

Response added on 11 Oct 2026

Hi carlo, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Keaten B (2 reviews)

6 Oct 2026

Source: Google

1.0

How hard is it to make a double double. Honest question.

Restaurant response

Response added on 6 Oct 2026

Hello Keaten, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Emma Tweddle (2 reviews)

23 Sep 2026

Source: Google

5.0

Very good customer service and speedy service!!! 😊😊

Restaurant response

Response added on 23 Sep 2026

Thanks Emma! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

SANDY C. EDEN (17 reviews)

22 Sep 2026

Source: Google

5.0

I just want to say that Aji and crew are absolutely Awesome! They take such great care, not only of me, of Everyone! Kind, compassionate, caring and oh so professional! Each and Everyone! Thanks bunches big time!❤️💯👍☕️🙏

Restaurant response

Response added on 24 Sep 2026

Hi SANDY, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Marc Nadeau (7 reviews)

20 Sep 2026

Source: Google

2.0

Always understaffed. Took 20 minutes just for a coffee.

Restaurant response

Response added on 20 Sep 2026

Hi Marc, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Mustafa Tora (4 reviews)

19 Sep 2026

Source: Google

1.0

These guys are slow and they dont have good service. They dont even prepare well.

Restaurant response

Response added on 28 Sep 2026

Hi Mustafa, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Jen LeBlanc (3 reviews)

10 Sep 2026

Source: Google

5.0

Fast and friendly service... Can't beat that

Restaurant response

Response added on 10 Sep 2026

Thanks Jen! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Yash (2 reviews)

5 Sep 2026

Source: Google

5.0

Its is very good I love the workers they are hard working and are pretty fast even though they are less

Restaurant response

Response added on 6 Sep 2026

Hi Yash, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

ABINAYA K (63 reviews)

3 Sep 2026

Source: Google

5.0

Today, officially I have more than 10 online order wrong! Sometimes donuts or hash brown are missing for office and sometimes my drink is wrong. I get it, mistakes happen but this looks like they are under staffed and pressured. Pleasant people working there though.

Restaurant response

Response added on 3 Sep 2026

Thanks ABINAYA! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

David G (124 reviews)

24 Aug 2026

Source: Google

4.7

A lot of seating

Restaurant response

Response added on 24 Aug 2026

Hi David, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Reggie Byrd (311 reviews)

17 Aug 2026

Source: Google

1.3

Every time I go here is always empty during mid day. It’s like they don’t bother to make donuts or timbits even though they are low. Also got charged once for a regular cookie even though I ordered a smile cookie. Wanted to make a donation but it seems like Tim’s pocketed it.

Restaurant response

Response added on 17 Aug 2026

Hi Reggie, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

PJ G (30 reviews)

14 Aug 2026

Source: Google

4.0

Yes, staff was very cheerful, and the atmosphere was quite pleasant. Loved the espresso.!

Restaurant response

Response added on 16 Aug 2026

Hi PJ, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Davey C (89 reviews)

9 Aug 2026

Source: Google

1.0

Worst Tim Hortons in Quebec dirty floors and tables. 5 separate groups stood around for 20 minutes while 3 staff members took their sweet time socializing with each other. Didn't even acknowledge were all standing there waiting to make different orders. The three of us and two other groups just walked out and went next door to A&W for a wonderful brunch. No drive-thru, No Uber orders, No skip orders. Just two other couples sitting in a dirty restaurant while these guys took their time. Not one of them came forward to even acknowledge we were waiting.

Restaurant response

Response added on 9 Aug 2026

Hello Davey, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Joey Gatt (41 reviews)

31 Jul 2026

Source: Google

3.0

come here everyday because it’s the closest tim’s to work. Usually the staff is great. i order ahead bc i know it can get crazy. i ordered a vanilla cold brew like i always do and i go up to get it and its an iced coffee with almond milk. I tell them that my order was wrong and the manager or owner (im not sure what position he is) is arguing with me that it’s right. Another worker remakes the drink for me and it looks completely different than the first drink. the manager then says “oh that’s how u make it i didn’t know”

Restaurant response

Response added on 1 Aug 2026

Thanks, Joey! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care

Perla anayeli Martínez Lopez (1 review)

27 Jul 2026

Source: Google

5.0

Saru good service

Restaurant response

Response added on 27 Jul 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Wendy Linguine (201 reviews)

18 Jul 2026

Source: Google

2.0

The reason for this modification, my boyfriend and I were quite disappointed with our recent experience! firstly, this restaurant didn’t seem to be air-conditioned! I cannot imagine everyone who dines in, feeling they are being suffocated on hot summer days! secondly, we ordered a box of 20 timbits, FIFA World Cup edition. We each ate 5 when we dined in, took the rest home and as we were transferring them before they stick to the original box, we counted 7 remaining! So we just got a total of 17 timbits basically. I guess the staff does not know how to count! What a rip off!

Faizan Shabbir (13 reviews)

2 Jul 2026

Source: Google

5.0

I had a great experience at Tim Hortons. The staff were friendly and served my order quickly. The coffee was fresh, and the food was delicious. The restaurant was clean, and the atmosphere was welcoming. I will definitely visit again. Highly recommended!

Restaurant response

Response added on 2 Jul 2026

Thank you Faizan! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

ardeshir nadjafi

29 Jun 2026

Source: Google

5.0

Zigger

Restaurant response

Response added on 30 Jun 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Rana Safou (3 reviews)

29 Jun 2026

Source: Google

4.3

The cashier named Kelly was beyond friendly and so nice. We came from Windsor and our experience at this timmies was by far the best in Montreal. Thank you ♥️

Junior (4 reviews)

28 Jun 2026

Source: Google

4.0

Good food but the wait was long.

Restaurant response

Response added on 28 Jun 2026

Thanks Junior! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

FeelingItAll (1 review)

28 Jun 2026

Source: Google

5.0

Quality service from the staff, especially Dilsha

Restaurant response

Response added on 28 Jun 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Dolsi Gujral (10 reviews)

27 Jun 2026

Source: Google

5.0

I came here yesterday with my family and met with an amazing employee Diksha. She gave us great customer service. Must visit place.

Restaurant response

Response added on 28 Jun 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Manik Duggal (5 reviews)

27 Jun 2026

Source: Google

5.0

I had a great experience today at Tim Hortons. The girl who served me was very friendly, polite, and welcoming. Her name is diksha duggal. She had a positive attitude, served my order quickly, and made me feel valued as a customer. Great customer service like this really makes a difference. Thank you for making my visit enjoyable

Restaurant response

Response added on 28 Jun 2026

Thanks Manik! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Michelle Beaupre (1 review)

27 Jun 2026

Source: Google

5.0

Diksha had lovely service.

Restaurant response

Response added on 28 Jun 2026

Hi Michelle, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Xiaoli Yu (3 reviews)

27 Jun 2026

Source: Google

5.0

Diksha is the best

Restaurant response

Response added on 28 Jun 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care