We ordered a chicken wrap and a legume bowl. The bowl is only lettuce, tomato and cucumber. Online it says it should have beans and rice, but there aren’t any. He first gave me a bowl with lettuce and chicken. When I returned and said I had ordered the legumes, I’m a vegetarian, he apologized and gave me a second bowl that was only lettuce, only a small salad. The wrap also didn’t have any rice, only chicken and lettuce. Extremely disappointing as nowhere else was open after 8p to get dinner. $10 for a small lettuce tomato salad …
Cooking
Restaurant response
Response added on 23 Mar 2026
Hello Courtney,
We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
Warm regards, Tim Hortons Guest Care