Management: look at all your 1-star reviews. You say you’re sorry blah blah blah, but why don’t you take a look at why customers dont like your food or your service. Instead of a canned response about how sorry you are, why don’t you actually make some changes so that your customers will maybe dislike your business a little less? Hire more people. Train them to actually care about their customers. Sell what you advertise on your menu. It is not rocket science. I’ll never buy anything from this place again. Don’t apologize. Don’t ask me to fill out any forms. Dont ask me to call an 800 number. I’m done with it. Edit: I told you not to ask me to fill out a form. And what do you do? Ask me to fill out a form. Another great example of how you listen to your customers.
