Tim Hortons
Tim Hortons 2021 Av. Union, Montréal
4.5
14 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Mya Leacock
15 Mar 2026
Source: Google
5.0

Maryam brightens my Sunday mornings! Thanks for the breakfast wrap!!

Service
Cooking
Atmosphere
Photo of Azi Bepari
14 Mar 2026
Source: Google
3.3

Great coffee and friendly service. A good spot for a quick snack and coffee break.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Mar 2026
Hi, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care
Photo of John Sc
8 Mar 2026
Source: Google
4.3

Mariam and Sandra are really nice people that make my day every time i see them to get my breakfast!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 8 Mar 2026
Thanks John! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Chandavy My
7 Mar 2026
Source: Google
5.0

very friendly employee maryem & good ice capp!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 Mar 2026
Hi Chandavy, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Sery
19 Jan 2026
Source: Google
1.0

Management: look at all your 1-star reviews. You say you’re sorry blah blah blah, but why don’t you take a look at why customers dont like your food or your service. Instead of a canned response about how sorry you are, why don’t you actually make some changes so that your customers will maybe dislike your business a little less? Hire more people. Train them to actually care about their customers. Sell what you advertise on your menu. It is not rocket science. I’ll never buy anything from this place again. Don’t apologize. Don’t ask me to fill out any forms. Dont ask me to call an 800 number. I’m done with it. Edit: I told you not to ask me to fill out a form. And what do you do? Ask me to fill out a form. Another great example of how you listen to your customers.

Service
Logo of Tim Hortons
Restaurant response
Response added on 19 Jan 2026
Hello Sery, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 09:00 - 17:00
  • Monday 09:00 - 17:00
  • Tuesday 09:00 - 17:00
  • Wednesday 09:00 - 18:00
  • Thursday Closed
  • Friday 09:00 - 17:00
  • Saturday 09:00 - 17:00

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