Tim Hortons

Hanshika Walia (4 reviews)

9 May 2026

Source: Google

5.0

Nice restaurant

Restaurant response

Response added on 9 May 2026

Hi Hanshika, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Carlos Deol (44 reviews)

9 May 2026

Source: Google

1.0

Service this morning at 8:Am at this location was extremely slow. Waited almost 10 minutes to get my order.

Restaurant response

Response added on 10 May 2026

Hi Carlos, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

aamir shuja (26 reviews)

7 May 2026

Source: Google

1.0

I have very bad experience, Friday morning drive through, I think shift manager behaviour need to improve.so rude disrespectful lady.

Restaurant response

Hello aamir, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Zobelle Tchouaga (2 reviews)

6 May 2026

Source: Google

5.0

Fatima super service

Restaurant response

Response added on 6 May 2026

Thank you Zobelle! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Chris Topher (3 reviews)

5 May 2026

Source: Google

3.7

Guy with red dreads really nice,nice smile and works very well I forgot his name but he’s very good worker

Restaurant response

Response added on 5 May 2026

Hi Chris, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Gunu Matta (42 reviews)

5 May 2026

Source: Google

1.0

I am very disappointed with the behaviour of your morning staff member ( who appeared to be of mexican origin ) ( Tuesday around 10 am) toward my husband today. He came with a valid survey code for coffee, yet she spoke to him in a rude, dismissive, and disrespectful manner, making him feel embarrassed for no reason. This is completely unprofessional and unacceptable, as basic courtesy and respect should be the minimum standard for any customer interaction. If your establishment is offering coffee through a survey code, then no staff member has the right to embarrass a customer for redeeming it. .Please address this issue seriously and ensure your staff maintains proper behaviour in the future.

Emily Sara (29 reviews)

1 May 2026

Source: Google

1.0

Ordered a sandwich this afternoon from here and it tasted like cigarettes. Tell your staff to wash their hands before returning to the kitchen. I’ve never been so disgusted in my life. Makes me wonder how filthy someone’s hands have to be to stain the bread with odour and god knows what else

Restaurant response

Response added on 2 May 2026

Hi Emily, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Ian Jaslow (19 reviews)

1 May 2026

Source: Google

5.0

What you would expect at a doughnut shop with a few extras.

Restaurant response

Hi Ian, We're sorry to hear this! Please visit us at help.timhortons.ca/hc/en-ca so we can learn more about your experience. If you give us the chance, we’d love the opportunity to resolve this. Warm regards, Tim Hortons Guest Care

Michael

1 May 2026

Source: Google

5.0

Jessica and everybody here are five star. They’re always smiling always amazing. I come here every day for my coffee. God bless.

Restaurant response

Response added on 2 May 2026

Thanks Michael! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Hani Jeh

1 May 2026

Source: Google

5.0

Good service

Restaurant response

Response added on 2 May 2026

Hi Hani, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Eyal Azimov (9 reviews)

30 Apr 2026

Source: Google

5.0

Very fast drive through! And they make the best breakfast wraps!

Restaurant response

Response added on 30 Apr 2026

Thanks Eyal! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Lalitha Katragada (1 review)

29 Apr 2026

Source: Google

5.0

This store is the best store , the manager is very helpful. The food service is very nice and i love coming to this tim hortons

Mia Moran (1 review)

29 Apr 2026

Source: Google

5.0

I have been a customer for years and the service is excellent. I adore the lady in charge of running this restaurant; I don’t know her name, but she is Latina, always attentive to everything. The restaurant is clean, and everyone is always smiling. Never change your team! I took some time to write this comment; I give you 100%.

Tania Dominguez Sanchez (1 review)

27 Apr 2026

Source: Google

1.0

I bought a chicken habanero bowl and when I got home I saw it didn't have rice. It's disrespectful that at this place the orders always have mistakes or the portions are smaller than what they usually serve elsewhere

Restaurant response

Response added on 27 Apr 2026

Hi Tania, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Farshad Naghibi (39 reviews)

27 Apr 2026

Source: Google

3.7

I bought a farmers breakfast wrap and no good wrapped Also a breakfast sandwich and Not enough cook bacon and I throw it in garbage and i bought another from other Tim Hortons in Decarie near Isabella and that was perfect . So, I’ll never shop there

Restaurant response

Response added on 27 Apr 2026

Thanks Farshad! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Xime (“xime&benji”) (78 reviews)

25 Apr 2026

Source: Google

5.0

Nice service the best ones!!

Restaurant response

Response added on 26 Apr 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Theebi Mano (2 reviews)

24 Apr 2026

Source: Google

5.0

Had a great experience and an amazing customer service! Great staffs and Jessica always make sure to manage the rush in the morning! My order was ready fast and tasted fresh!

Restaurant response

Response added on 25 Apr 2026

Hi Theebi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Lambert (2 reviews)

24 Apr 2026

Source: Google

1.0

Always a pain to go there

Restaurant response

Response added on 25 Apr 2026

Hi Lambert, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Elie Karam (3 reviews)

22 Apr 2026

Source: Google

5.0

Jessica is the best 👍

Restaurant response

Response added on 22 Apr 2026

Hi Elie, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Kaushal Thakar (12 reviews)

21 Apr 2026

Source: Google

3.0

It’s the worst tims ever, it’s right in front of my house but still i go and anywhere else than here. Like every time i get a coffee it’s terrible as i am in rush for work i can never talk to them . Only been there 2-3 times but will never go again . Please train your staff they are nice but they dont know how to make coffee.

Restaurant response

Response added on 21 Apr 2026

Hi Kaushal, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

saeed habibolahzade (12 reviews)

21 Apr 2026

Source: Google

1.7

Don’t like that they ask us stop our car before arriving to the window, the service is long, and the wraps are in bad shape. Still buy my wraps there because it’s the only time next my workplace

Restaurant response

Response added on 21 Apr 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Stephan Laville (4 reviews)

2 Apr 2026

Source: Google

1.0

They say Customer Parking . But half the time there is none. Then the cooks, my god, are picking their nose and handling food. Other cooks I've seen do not change their gloves after touching every kind of meat. Or cleaning the displays and not changing their gloves and touching food this place is one of the worst Tim Hortons I've seen.

Restaurant response

Response added on 2 Apr 2026

Hi Stephan, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Furkan Teomay (4 reviews)

31 Mar 2026

Source: Google

1.0

I tried to order from the car at least 10 times, but each time no one answered and the employees were inside playing on their phones.

Restaurant response

Response added on 1 Apr 2026

Hello Furkan, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

MT514 (51 reviews)

24 Mar 2026

Source: Google

1.0

THEY HAVE RATS!!! I was in the drive through window looking through and saw a mouse/rat running around. They seemed to be closed; nobody was answering the drive through but the lights were still on and there was food out everywhere I wish I could have filmed the mice

Restaurant response

Response added on 25 Mar 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Samy Ferza (34 reviews)

20 Mar 2026

Source: Google

1.0

They put 2 times a muffins from the flor in the oven again. Disgusting

Restaurant response

Response added on 21 Mar 2026

Hello Samy, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care