Tim Hortons

Adam River

24 Oct 2026

Source: Google

5.0

Fast and fresh coffee. Ivan was also very welcoming.

Restaurant response

Response added on 25 Oct 2026

Hi Adam, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

nishu (4 reviews)

23 Oct 2026

Source: Google

5.0

Very fast service i am happy to see that they are improving there customer service.....

Restaurant response

Response added on 24 Oct 2026

Hi nishu, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Gurkirat Singh (11 reviews)

14 Oct 2026

Source: Google

1.0

too slow service now days

Restaurant response

Response added on 14 Oct 2026

Hello Gurkirat, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Emmanuel Caracassis (88 reviews)

13 Oct 2026

Source: Google

4.0

They're Harry Potter donuts are really good

Restaurant response

Response added on 13 Oct 2026

Thanks Emmanuel! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Benny Raza Khan (55 reviews)

11 Oct 2026

Source: Google

1.0

When they eventually document the downfall of Tim Hortons, I hope they dedicate an entire chapter to this location. From start to finish, the experience was horrendous. The service was terrible, the food was cold, and the quality was so poor that I ended up throwing everything out once I got off the highway. I’ve never experienced it this badly before, but today I felt compelled to warn others. The overall service at this location is unacceptable. Save your money and keep driving. This place isn’t worth the stop.

Restaurant response

Response added on 12 Oct 2026

Hello Benny, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

v s (17 reviews)

11 Oct 2026

Source: Google

1.3

I used drive thru few times here and worst service, we ve been waiting for 15 mins in line before we got order. Second time they gave me wrong order and few other times I had same experiences that is why I am writimg reviews. I know it is hard to work and serve on time but if it is incessant problem that means owner is neglecting work force. If you want to save your time please avoid this tims!

Restaurant response

Response added on 12 Oct 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

David Catriel (285 reviews)

8 Oct 2026

Source: Google

2.5

Terrible driveway service if you're not comfortable ordering in French. The attending lady could barely understand simple requests for a muffin or a bagel, needed to have everything repeated multiple times, and could not respond or say a single word in English. Absolutely the worst.

Restaurant response

Response added on 9 Oct 2026

Hi David, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Nathan Ganes (11 reviews)

4 Oct 2026

Source: Google

3.0

Went in for a quick coffee and something to munch on. The place is not as tidy as I would like it to be. There is only 1 staff in the night time so if you are in a rush I recommend going somewhere else.

Restaurant response

Response added on 4 Oct 2026

Hi Nathan, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Bizhan Mohseni (92 reviews)

1 Oct 2026

Source: Google

3.3

Service and quality have taken a plunge since last year … it’s a shame because it was a highly rated location compared to others in the area for the past few years

Restaurant response

Response added on 1 Oct 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Jeffrey Loiseau (6 reviews)

1 Oct 2026

Source: Google

2.3

Drive through is always very long. And when you hear the employees talking on the speaker saying there are too many cars. We are just going to make coffees and drinks right now. Not the greatest of welcoming.

Restaurant response

Response added on 1 Oct 2026

Hello Jeffrey, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Junior Ninho (1 review)

25 Sep 2026

Source: Google

1.0

Really disappointing experience. The manager, Nazim, was very rude and kept yelling instead of communicating properly. The service was extremely slow, my order was wrong, and the whole experience was frustrating. Management should seriously work on both the customer service and the way customers are treated.

Restaurant response

Response added on 26 Sep 2026

Hi Junior, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Perry Cheung (2 reviews)

23 Sep 2026

Source: Google

2.3

I usually place mobile order 20-30 mins before arriving the shop. But they prepare nothing every time when I arrive the shop in the recent months. It noticed that there was a changed in the shop manager. Your staff told me that she has be instructed not to prepare any mobile order until the customer arrive because the store is too busy. What is the meaning of mobile order then ? Please have the previous male manager back to the shopw

Restaurant response

Response added on 23 Sep 2026

Thanks Perry! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Nour Sayadi (2 reviews)

23 Sep 2026

Source: Google

5.0

The manager was kind

Restaurant response

Response added on 24 Sep 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Nishu Chouhan (2 reviews)

18 Sep 2026

Source: Google

5.0

Best service i went there first time and it's totally worth it!

Restaurant response

Response added on 19 Sep 2026

Hi Nishu, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Quality Addict (1 review)

17 Sep 2026

Source: Google

1.0

Very disappointing experience. I noticed bees inside the bakery/display area around the baked goods, which was very concerning from a cleanliness and food-safety perspective. The baked goods also looked dry and not very fresh. This location really needs to improve its cleanliness, food handling, and overall presentation. I won’t be returning to this location.

Restaurant response

Response added on 17 Sep 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Sylar Grey (2 reviews)

24 Aug 2026

Source: Google

5.0

Really nice team !

Doan Le (15 reviews)

20 Aug 2026

Source: Google

3.7

Not enough workers in that place, I understand is gas station not enough space, but is busy area, either they take less order, or the person who take order help in making food prep

Restaurant response

Response added on 21 Aug 2026

Hi Doan, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Diala AB (23 reviews)

16 Aug 2026

Source: Google

1.0

Always missing menu items!! How is it possible to not have iced cappuccino during summer time at 5:15 pm!! The other day they didn’t have chicken!!!

Restaurant response

Response added on 16 Aug 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Vandana Dhillon (9 reviews)

15 Aug 2026

Source: Google

1.0

I have ordered new Harry Potter collaboration donuts by uber they send me regular chocolate donuts all of them This is disappointing Because if they don’t have they should have to cancel the order…. And they were so slow they give hard time to uber person by telling him we are preparing for 30 minutes which is disgusting ….. don’t order from this location

Restaurant response

Response added on 16 Aug 2026

Hi Vandana, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

sunil bngarh (2 reviews)

6 Aug 2026

Source: Google

5.0

Good employees

Restaurant response

Response added on 6 Aug 2026

Hi sunil, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Tejasvi Verma (8 reviews)

3 Aug 2026

Source: Google

1.0

Worst Tims I ever had, the staff doesn’t understand the order, they made mistakes everytime and this time even they first give me wrong order and I told the lady then she changed it but chicken was very cold like she just take it out of the fridge and put it inside the box. And when we tried to communicate with manager the lady said that she is the one and she is the owner as well, And she wasn’t ready to communicate at all and was rude all throughout the time. They she should be trained or atleast have some sense that how should they behave and work in a hospitality industry.

Manmeet Singh

3 Aug 2026

Source: Google

2.3

Stupid employees in tim hortons history. They dont even give the right order single time. The all employee ask to wait on the side almost 10-15 min . Owner should look into it . They are spoiling this tim hortons. Food is super super bad . Worst experience everytime. Should change staff. And when i talk to girl i want to talk to owner on manager , she said why talk to me I am also owner 🤣🤣. I recommend Never go there.

Abdulrahman Alhagab (2 reviews)

28 Jul 2026

Source: Google

1.0

Twice I ordered a small double double and was charged 3.75. The first time it was a girl, the second time it was a guy and when I asked him he said he didn't know

Restaurant response

Response added on 28 Jul 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Jean-Jacques Bibi (221 reviews)

28 Jul 2026

Source: Google

4.0

Nice place

Restaurant response

Response added on 28 Jul 2026

Thank you Jean-Jacques! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Sam Sohal (1 review)

26 Jul 2026

Source: Google

2.3

Today i ordered a caramel churros ice capp they forgot to put the powder on top of it. Very bad service.

Restaurant response

Response added on 26 Jul 2026

Hi Sam, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care