Tim Hortons

Dannie A (171 reviews)

6 Feb 2026

Source: Google

1.0

Hair in food, gives you 3 droplets of sauce and their habanero wrap is smaller than any wrap I’ve eaten in any time hortons. I really love Tim Hortons but for hygiene purposes I wouldn’t recommend anyone to order here.

Restaurant response

Response added on 7 Feb 2026

Hi Dannie, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Kishaan Thalayasingam (2 reviews)

17 Jan 2026

Source: Google

5.0

Fast service and nice workers

Restaurant response

Response added on 19 Jan 2026

Hi Kishaan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

zena mekkawy (1 review)

14 Jan 2026

Source: Google

1.0

Worst customer service every time we order. When we use the drive-through, the staff force us to move to another parking spot and wait for our order. When we asked why, they said it’s because of a timer. If they have KPIs they’re struggling to meet, they should fix their internal process instead of making customers wait elsewhere. This is a drive-through service, I should be able to order, receive my coffee, and leave quickly.

Restaurant response

Response added on 14 Jan 2026

Hi zena, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Nader Azrak (9 reviews)

6 Jan 2026

Source: Google

5.0

Bon service

Restaurant response

Response added on 5 Nov 2024

Thank you for the positive rating. We would love to hear more about what you liked! Please feel free to leave additional feedback to let us know what you loved most about your experience. Warm regards, Tim Hortons Guest Care

Jean-Félix DesRoches (1 review)

5 Jan 2026

Source: Google

5.0

Nice service !

Restaurant response

Response added on 5 Jan 2026

Thank you Jean-Félix! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care