Tim Hortons

C (7 reviews)

6 Mar 2026

Source: Google

1.0

Ordered on the Tim Hortons app only for them to tell the driver they never got my order, just lost 20 bucks!! They don’t even answer the phone, the driver had to call me to tell me that they sent him to another Tim Hortons :( I got sick and was hoping to get some quick food delivered but oh well Update: They apparently got the order a whole hour later, I got it, but they gave me the wrong muffin and I was missing a straw. Pretty much the service you expect from a Tim Hortons nowadays.

Restaurant response

Response added on 8 Mar 2026

Hi , I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

F S (336 reviews)

15 Jan 2026

Source: Google

1.0

A lot of sketchy people here. The service is terrible in regards to the attitude. You don't like what you do? Then quit. Only 1 guy here is kind but that's not enough.

Restaurant response

Response added on 15 Jan 2026

Hello , We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care