Amazing place! Loved the vibe!!!
What guests say about Tim Hortons
Reviews are very mixed for this Tim Hortons in Montreal. Several customers mention fast, courteous service and a smiling team, with a clean and recently renovated location. However, others report long waits, inaccurate or missing orders, and service that can sometimes be abrupt or disorganized. In short, the experience seems to vary a lot depending on the time and the staff on duty.
Reviews / Ratings for Tim Hortons
The place is nice, they've renovated recently it seems. The food is great mostly, it depends on the time of day. My issue is the service, we went around 10AM-11AM. There was a HUGE car lineup, so we decided to go inside. We placed our order on the digital screen and went to wait for our food. First of, they took a long time to serve us because they prioritized their drive through service. Then, after taking 35mins to serve us, they finally called us with missing items on our order. They kept asking us what we ordered as if they aren't supposed to already know! Inside it wasn't even that full, there were around 5 people max ahead of us, also waiting impatiently.
Excellent service, I’ve been coming to this Tim Hortons since 2018. The products are always fresh, and the staff is very welcoming.
They aren't very quick here when making orders........
Excellent service
They don't know how to manage their orders and they lose them, we were waiting 30 minutes for our order and when we asked they just started to prepare it and they didn't even know what our order consisted of. On top of that, there is nowhere to throw the garbage since it is overflowing
Every time I come here (I live close, I won’t go to another Tim Hortons when I don’t have a car) nothing is right. It takes 20 minutes to get my food, half of it isn’t the right things, 2-3 foods aren’t cooked enough and one very rude cashier that can’t take any order correctly. Every time she is at the cashier spot, I have to repeat myself 4-5 times. Very unpleasant.
5 customers ordering coffee and some stuff infront of me , I was waiting for 30 min that’s insane, 5-6 people working , service is very slow incredible.
Fresh coffee & manager
very good services
Tim's is usually very consistent. The food and service at this location however was terrible. Our order along with many others was misplaced TWICE. They ran out of eggs and hash browns for breakfast?! They didnt have anyone to manage them and when it got busy they simply collapsed into chaos. Many angry customers. Will never go there again.
very good service. good food friendly employees
Poor service, they take a long time to prepare the orders, if could put 0 stars I’ll put it
In line for 10 minutes cashier disappears
Super bon service
The lady at the cashier is not professional and so rude, we kept waiting for no reason.
just shut it down at this point.
This place is the best
Excellent service
Super service
Clean place with good staff and a decent vibe. Unfortunately, I noticed something black in my drink that came from the ice , which kind of ruined the experience.
I love the service overthere . The manager fabien really treats employees so well to his team . I love the food .
Good but not perfect and cashier was speaking French only. Hope I know French if not you should order online here. Friendly cashier, she was trying to do her best.
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Opening hours
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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