Normally my waiting time is not that long, but today is the worst... I waited about 7mins before went to ask if my order was on their screen and it turned out someone else took my order. Waited another 16-20mins, in which I understand how she served people with simple order first. I can't blame on the preparation person because I was observing how the staff worked. There was only one person at the cooking and preparation desk, and she seemed to be okay. But I can tell there's clear sign of overwhelm when she had to call out all orders and doing the prep as fast as she can. They made a mistake, I dont blame them, but I do blame the system of not putting a 2nd person. Unfortunate morning... But I got 2 extra crispy potatoes due to my patience and my understanding 🥔 -- Understaffing -- If you're caught in morning rush, then you have to sharpen your ear cuz they speak fast and there's high potential for order mix up. Also expect long wait time if ever a conflict occurs.
