Reviews for Tim Hortons - Page 2

Name: Tim Hortons
Address: 8300 Rte Transcanadienne, Saint-Laurent, Quebec, H4S 1T9
Telephone: 5143365188
Rating: 3.9

Tim Hortons

What guests say about Tim Hortons

Reviews often highlight fast service, especially in the evening and at the drive-thru, with several customers finding the team friendly, kind, and efficient. However, many comments mention missing items, mixed-up orders, and food that is sometimes less fresh or incomplete. Communication in French or English and the attitude of some employees also come up as important weaknesses.

Summary based on 42 reviews.

Reviews / Ratings for Tim Hortons

Jashan Kaur (2 reviews)

13 Jan 2026

Source: Google

5.0

Good tim i like

Service

Cooking

Atmosphere

Restaurant response

Response added on 13 Jan 2026

Hi Jashan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Ivan Šimunović (54 reviews)

11 Jan 2026

Source: Google

1.3

Served 2 days old timbits! 🤦‍♂️

Service

Cooking

Atmosphere

Restaurant response

Response added on 11 Jan 2026

Hi Ivan, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Martin (1 review)

7 Jan 2026

Source: Google

3.0

food is always good just that service sucks they forgot things in the order they have a hard time speaking french or english and they make you wait in parking lot when there is no one behind you at drive in service

Service

Cooking

Atmosphere

Restaurant response

Response added on 7 Jan 2026

Hi Martin, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Jashandeep Kaur (1 review)

6 Jan 2026

Source: Google

5.0

Good tim i like this team

Service

Cooking

Atmosphere

Restaurant response

Response added on 6 Jan 2026

Hi Jashandeep, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

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Sunday Open 24 hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours

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Tim Hortons

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