Tim Hortons
Tim Hortons 5 Av. Saint-Pierre, Lachine
4.2
30 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Sam Winchester
18 Mar 2026
Source: Google
5.0

Great service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Mar 2026
Thanks Sam! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Brenda Lopez
18 Mar 2026
Source: Google
5.0

great staff fast service

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Cooking
Atmosphere
Photo of johnny cinquino
17 Mar 2026
Source: Google
5.0

amazing service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Mar 2026
Thanks johnny! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Navin Joseph
17 Mar 2026
Source: Google
5.0

Nice place to have a coffee. Really good people.

Service
Cooking
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Logo of Tim Hortons
Restaurant response
Response added on 17 Mar 2026
Thank you Navin! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Sav Marie
17 Mar 2026
Source: Google
5.0

Great team! Fast service!!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 Mar 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Tim Hortons Champlain
17 Mar 2026
Source: Google
5.0

nice place

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Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Mar 2026
Hi , We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Allan Malcolm
16 Mar 2026
Source: Google
3.0

employes behind the counter dont pay attention to their customers and the orders the restaurant is always dirty

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 Oct 2025
Hi Allan, We're sorry to hear this! Please visit us at help.timhortons.ca/hc/en-ca so we can learn more about your experience. If you give us the chance, we’d love the opportunity to resolve this. Warm regards, Tim Hortons Guest Care
Photo of Ronda Malcolm
16 Mar 2026
Source: Google
5.0

its basicly my home lol

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Atmosphere
Photo of Anna Perodin
14 Mar 2026
Source: Google
5.0

They’re so sweet and quick Great service!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Mar 2026
Hi Anna, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Daniela Queiroz
13 Mar 2026
Source: Google
1.0

I want to leave a record of what I witnessed at this store. I went to this location earlier this week and saw a very disturbing situation. A kitchen employee dropped a piece of bread on the floor and, instead of throwing it in the trash, she picked it up from the floor and put it back together with the other breads that were going to be served to customers. She was also not wearing gloves. When I looked at the floor in the front area of the store, I felt like vomiting because it was really very dirty. Honestly, it looked like outside the store was cleaner than inside. The tables were also dirty. I stayed there for a while observing the behavior of this kitchen employee and saw several things that were completely unacceptable. At some moments she handled food and wiped her hands on her clothes before continuing to handle the food. She was also going back and forth between the front area of the store and the kitchen area and then continued handling food. Her uniform was very dirty and her hair was coming out of her hat. I don’t understand how someone in these conditions can work handling food. During that time, I also saw a woman being very rude to the employees. I don’t know if she was the manager, but she was treating the girl making sandwiches very badly. Meanwhile, this other kitchen employee continued doing things that were clearly wrong when handling food. The environment in this store is very unpleasant and it seems like there is no manager or owner supervising what is happening there. If there was someone responsible, this kind of situation should not happen. I go to other Tim Hortons locations and they are usually clean, with clean floors and tables. Unfortunately, this location is in very poor hygienic condition. Honestly, the way things are, this store should be inspected because the lack of hygiene could put customers’ health at risk.

Service
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Logo of Tim Hortons
Restaurant response
Response added on 14 Mar 2026
Hi Daniela, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of KARIM
1 Mar 2026
Source: Google
5.0

I give 5 stars to the lady who is working at 4 am She gave me a great service She is alone in the place and she is doing all her best . Bravo and thanks 😊

Service
Logo of Tim Hortons
Restaurant response
Response added on 2 Mar 2026
Thank you KARIM! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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