Tim Hortons

Kris Mier (36 reviews)

16 Feb 2026

Source: Google

1.7

Hands down the worst managed Tim's in the country. I've been staring at my food getting cold for 10mins but can't get it. Nobody bothers to tell you what is happening.

Restaurant response

Response added on 16 Feb 2026

Hello Kris, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Wenni Wang

16 Feb 2026

Source: Google

1.3

I waited in line for 30-40min just for a coffee and English breakfast muffin and the service was horrible, unprofessional, and it felt like they didn’t know what they were doing. I asked them if my order was done and they said yes then walked away.

Restaurant response

Response added on 16 Feb 2026

Hello Wenni, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

chris dietrich (78 reviews)

14 Feb 2026

Source: Google

2.3

Ordered food. Got in my car and got back on the highway. They got my order wrong. Was disappointed.

Restaurant response

Response added on 15 Feb 2026

Hi chris, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Tushar Narang (21 reviews)

7 Feb 2026

Source: Google

5.0

This restaurant was super Duper busy. So it took a lot of time to make the food. But they made food really well, even though they were very busy. And Staff is very good

Restaurant response

Response added on 8 Feb 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Mason Walton (378 reviews)

11 Jan 2026

Source: Google

1.3

45 Minute wait for breakfast and all orders were wrong. Very disappointing

Restaurant response

Response added on 11 Jan 2026

Hi Mason, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Émeric Massé (15 reviews)

1 Jan 2026

Source: Google

2.5

I’ve been in line for 40 minutes in the drive thru, this is not an exageration. The line wasnt even that big! But the food and drinks were good as always.

Restaurant response

Response added on 1 Jan 2026

Hello Émeric, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care