We drove 3,000 km from Saskatchewan with my family—including my wife, a 2-year-old, and a 4-month-old baby—when my truck broke down due to a fuel pump issue. I parked it in a normal spot at this tim, stayed for 4 hours trying to find help, and was told mechanics had a two-week wait. In Mont-Laurier I spoke directly to the owner, Francis. I explained that I needed to head back to Montreal to source a mechanic and parts, and specifically asked: "Can I leave my truck here?" She told me yes. Relying on her word, scrambled for transportation, and headed to Montreal. After just 28 hours Today, my friends and I drove 3 hours back with the part to move the truck. Instead of understanding, Francis had already called a towing company to take it. She knew we had Saskatchewan plates, she knew why it was broken down, and she knew we had an infant and a toddler. I had to deal with the tow yard and are now stuck waiting until Monday, missing work, and facing massive stress. We drove back to montreal for 3 hours I paid that mechanic for just the road We We gonna spend 2 nights at an hotel until Monday The employees working inside were incredibly kind and understanding, but the owner's actions showed zero empathy or basic human decency. To give someone permission to leave their stranded vehicle and then tow it behind their back—knowing they have a 4-month-old baby—is shameful. And I had a piece of paper I wrote MY TRUCK BROKE DOWN ILL COMEBACK TO FIX IT IN A DAY but yeah I will never forget and forgive what u did to us
