Tim Hortons

Project 253 (6 reviews)

8 May 2026

Source: Google

1.0

Ridiculous wait time

Restaurant response

Response added on 10 May 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Melyna Regnier (1 review)

19 Apr 2026

Source: Google

1.0

They were closed when it said it was open

Restaurant response

Response added on 19 Apr 2026

Hi Melyna, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Katelynn Lavoie

16 Apr 2026

Source: Google

5.0

This is the best Tim’s I have ever been too!!!! They had great service, they were so kind, and I swear this place makes the best ice caps in all of Canada!!!! And don’t get me started on their food, just absolutely excellent!!!!

Restaurant response

Response added on 16 Apr 2026

Hi Katelynn, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Jessica T (2 reviews)

16 Feb 2026

Source: Google

5.0

A BIG SHOUT OUT TO THE YOUNG LADY WORKING BOTH THE DRIVE THRU AND FRONT COUNTER ABSOLUTELY ALONE THIS MORNING!!!!!! She needs to be compensated with a big BONUS.

Restaurant response

Response added on 16 Feb 2026

Hi Jessica, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Melanie Piche (70 reviews)

23 Jan 2026

Source: Google

1.0

20 minute wait every time just for coffee

Restaurant response

Response added on 24 Jan 2026

Hi Melanie, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Crystal Massicotte (4 reviews)

18 Jan 2026

Source: Google

5.0

I went to this Tim Hortons to purchase a coffee and a tea. Colin prepared my drinks quickly, and Victoria greeted me with a smile when I received my order. Perfect service every time

Restaurant response

Response added on 18 Jan 2026

Hi Crystal, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Kim Boyer (4 reviews)

18 Jan 2026

Source: Google

5.0

Great service and friendly staff! They are always quick when I go and the blond teenager is my favourite server, so polite and quick

Restaurant response

Response added on 18 Jan 2026

Hi Kim, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Em (60 reviews)

6 Jan 2026

Source: Google

1.0

Why do I even bother going here. They make me wait in line with no cars, items are always missing, cream cheese is cheap, bagels are stale, chateauguay is way better.

Restaurant response

Response added on 6 Jan 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care