10 May 2026
Source: Google
get better employees!! i paid 8$ for a roast beef and cheddar sandwich and got 2 pieces of dry buns with some chewy mystery meat in the middle, no lettuce, no tomatoes. when we tried telling them it’s a different sandwich they insisted this was the one. do better tim hortons.
Service
Cooking
Atmosphere
Restaurant response
Response added on 11 May 2026
Hi Hope,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care
