Tim Hortons

YLB (640 reviews)

7 Mar 2026

Source: Google

5.0

The best coffee

Restaurant response

Response added on 7 Mar 2026

Thanks Yan! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Stanley (105 reviews)

28 Feb 2026

Source: Google

1.0

They’ve like they never received my order and then proceed to completely ignore me.

Restaurant response

Response added on 28 Feb 2026

Hello Stanley, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

SomethingAppropriate (3 reviews)

15 Feb 2026

Source: Google

1.3

No espresso machine. No french vanilla. Very limited food options. And, somehow, we were also told "points don't work here" when scanning on the app.

Restaurant response

Response added on 16 Feb 2026

Hello , We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Brandon (3 reviews)

6 Jan 2026

Source: Google

1.3

NEVER cleans their ice cap machines and always taste like expired coffee in the morning, absolutely ridiculous that its always happening, train the employees!! What ice cap is this even supposed to be? I come in 5 mornings a week anda always have to throw out 3-4 of those ice caps in the garbage every week. Go across the street if you want something actually edible.

Restaurant response

Response added on 6 Jan 2026

Hi Brandon, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care