Tim Hortons

Anisa Ali (1 review)

19 Sep 2026

Source: Google

1.0

the cashier with black hair on Thursday around 2-3 pm was extremely rude. Made me feel bad for asking about the options of bowls. Genuinely so confused on why she was so hostile

Restaurant response

Response added on 19 Sep 2026

Hello Anisa, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Ramzi Bennour (1 review)

12 Jun 2026

Source: Google

5.0

Super

Restaurant response

Response added on 13 Jun 2026

Thank you Ramzi! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Skate Montreal (14 reviews)

4 Apr 2026

Source: Google

1.0

Had three employees look me in my face and not serve me. Stood there for almost 10 minutes waiting while they completely ignored me. One of them even left behind the counter. Three people. 0 service. This is deplorable behaviour from the staff. Whoever owns this location has people acting like children in there working it. 3 workers. All looked me in my face and walked away. Im used to being prejudiced against by being english in quebec but never have I had three workers stare me in my face and basically run away.

Aditya Narwal (3 reviews)

9 Feb 2026

Source: Google

1.7

​"I usually enjoy my stops at tim, but lately, the coffee has been served lukewarm at best. There’s nothing worse than ordering a hot coffee and getting something that’s already cooled down by the time I hit the road. Hopefully, the team can keep a closer eye on the brewer temperatures or pot freshness.

Restaurant response

Response added on 9 Feb 2026

Hi Aditya, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Jaspreet singh Sood (5 reviews)

9 Feb 2026

Source: Google

1.0

I ordered two medium triple triple the coffee is not hot and the sugar is not mix it well it is my worst experience in this time will never come to this Tim Hortons again

Restaurant response

Response added on 9 Feb 2026

Hello Jaspreet, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care