"I usually enjoy my stops at tim, but lately, the coffee has been served lukewarm at best. There’s nothing worse than ordering a hot coffee and getting something that’s already cooled down by the time I hit the road. Hopefully, the team can keep a closer eye on the brewer temperatures or pot freshness.
Service
Cooking
Atmosphere
Restaurant response
Response added on 9 Feb 2026
Hi Aditya, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care