Tim Hortons

Emma Harrison (7 reviews)

30 Apr 2026

Source: Google

3.0

This tims always screws up my order, two very easy items and somehow they always manages to make a mistake.

Restaurant response

Response added on 30 Apr 2026

Hello Emma, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Taylor (15 reviews)

30 Apr 2026

Source: Google

1.0

The employees here are very rude, no sense of customer service at all. They’re also consistently getting orders wrong, burning things, just poor quality overall.

Restaurant response

Response added on 30 Apr 2026

Hi Taylor, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Paige Campbell (2 reviews)

20 Apr 2026

Source: Google

1.0

This was one of the worst drive-thru experiences I’ve had. The woman taking our order sounded like she absolutely hated her job—she was curt, unfriendly, and came across as annoyed the entire time. After specifically asking whether I wanted a hot or cold chai latte, I clearly said *hot*. We were handed a cold one at the window. When we pointed out the mistake, the man at the window was just as rude and dismissive. They replaced it with what was supposed to be a hot chai latte, but once we drove off, we realized it was just a regular latte—still wrong. To make things worse, my wrap barely had any sauce in it—literally just a drop. Overall, the service was poor, the order was incorrect (twice), and the food quality was disappointing. Avoid this location if you can.

Restaurant response

Response added on 20 Apr 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Judy Hung (1519 reviews)

4 Apr 2026

Source: Google

5.0

Finally a Tim Horton that doesn’t run out of everything by noon and all desserts are fresh! Love Tim Horton chocolate chip cookies, chocolate brownie cookies, and definitely addicted to Tim Horton Tim bits and coffee! Go Tim Horton go!

Restaurant response

Response added on 5 Apr 2026

Hi Judy, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Mark Adel (15 reviews)

24 Feb 2026

Source: Google

3.3

ur average local tims nothing more to add

Restaurant response

Response added on 24 Feb 2026

Hi Mark, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Persian Gulf Inc. (40 reviews)

20 Feb 2026

Source: Google

5.0

Great

Restaurant response

Hi Persian, Thank you for your loyalty and feedback! It has been our pleasure serving you! Please continue to let us know about positive visits to Tim Hortons!

Mark Osseyrane (ChaosdragonH) (7 reviews)

4 Jan 2026

Source: Google

4.0

Friendly staff and good food

Restaurant response

Response added on 4 Jan 2026

Hi Mark, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care