Tim Hortons

Hakim bey (4 reviews)

8 Apr 2026

Source: Google

1.0

Terrible

Restaurant response

Response added on 8 Apr 2026

Hello Hakim, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Abderrahmane Benghabrid (9 reviews)

28 Mar 2026

Source: Google

1.0

Worst Tim ever

Restaurant response

Response added on 29 Mar 2026

Hi Abderrahmane, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Jordan Gentile (8 reviews)

28 Mar 2026

Source: Google

5.0

Quick service, fresh food and very nice service.

Restaurant response

Response added on 29 Mar 2026

Hi Jordan, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Olivia Klambauer (8 reviews)

24 Mar 2026

Source: Google

5.0

I just had to take a moment to recognize the incredible service from Sarah and Josée at the Tim Hortons on 3265 St-Martin Boulevard (morning team). Every single time I go, they are efficient, organized, and genuinely kind. Even during the busiest rushes, they stay calm, focused, and always greet customers with a smile. It honestly makes a huge difference in how you start your day. What stands out most is their consistency. No matter how busy it is, the service is always fast, accurate, and welcoming. You can tell they truly care about doing a great job and creating a positive experience for everyone. I actually go out of my way to visit this location specifically because of them. That says everything. Thank you Sarah and Josée for setting the bar so high. You make this Tim Hortons exceptional.

Restaurant response

Response added on 24 Mar 2026

Hi Olivia, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Joseph R. Saba (76 reviews)

25 Feb 2026

Source: Google

1.0

Young girl working at 9:30am on Feb 25th kept the change to my order so I asked for the receipt and told her that she didn't give me my change. She then tossed it into my car and slammed the window on me. Terrible attitude and poor business ethic. Let customers tip you, dont keep their change !

Restaurant response

Response added on 25 Feb 2026

Hi Joseph, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Jon G (4 reviews)

23 Feb 2026

Source: Google

1.0

Useless location. 7:30pm and they won't serve any food

Restaurant response

Response added on 24 Feb 2026

Hello Jon, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Antonia Mylonas (16 reviews)

1 Feb 2026

Source: Google

1.0

Worst location. They always run out of everything why keep it open in the first place. The girl making was rude after making a mistake on my order twice! This is the last time I get my coffee there

Restaurant response

Response added on 2 Feb 2026

Hi Antonia, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care