Tim Hortons

RENJITH VA (75 reviews)

15 Feb 2026

Source: Google

4.7

Staff was good, but the wash room was not clean.

Audrey Kazmerchuk (1 review)

6 Feb 2026

Source: Google

5.0

Everyone is always polite and positive.

Restaurant response

Response added on 14 Feb 2026

Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!

Harland Lowry (4 reviews)

5 Feb 2026

Source: Google

5.0

Like to chill here with seniors every Thursday night.So relaxing

Restaurant response

Response added on 17 Oct 2025

Thank you Harland for your review. We’re glad you enjoy your Thursday nights with us and hope to see you again soon.

Jose Linares (1 review)

4 Feb 2026

Source: Google

5.0

Good

Restaurant response

Response added on 6 Feb 2026

Merci beaucoup pour votre excellente évaluation! Nous sommes très heureux de savoir que votre expérience a été positive. Au plaisir de vous revoir bientôt!

Ash (6 reviews)

3 Feb 2026

Source: Google

1.7

I've been having so many issues with this time hortons lately since they changed their staff a little while ago. I went there on saturday morning and ordered a bagel with cream cheese and butter and this is what they gave me (see pic). The butter is not even melted , it just thrown on there and the bagel is cold and not cut in half. Its unedible. Honestly disgusting. It's the 3RD time that they did this to my bagel. The exact same thing. Every time I go I also have to double check that they put sugar in my coffee because they ALWAYS forget. Now im done going there. Iv given way too many chances and they dont care about what they're serving their customers. Pretty sad.

Restaurant response

Response added on 4 Feb 2026

We sincerely apologize for your experience. This is not the level of service we aim to provide, and we truly appreciate you taking the time to share your feedback. For information purposes, we would like to note that 2025 has had the lowest staff turnover in the past 8 years. We are continuing to work with our team to ensure better consistency and quality. Please feel free to contact the owner directly at 514-368-2114 so we can review this matter together.

Jean Croteau (1 review)

2 Feb 2026

Source: Google

1.0

This Tim Hortons is an absolute farce. I got serve a soup with no soup; there was zero liquid in it to the point I could tilt it on the side. I come here at 5pm, no soup. 11:45am, no soup. It's -30 outside and winter time and they don't have soup??? How hard is it to dump that premade mixture into the reheating oven. When they do have soup, it's usually the potato cream thingie that feels like a block of crisco. It's disgusting. Also, I am a French speaking person, but somehow I can never ever get served in French. English at times works. but Hindi would be better cause that's the only language I hear in the kitchen. If you can't serve in French in Quebec, at least get decent English speaking folks. Note the names in the reviews for this restaurant also, the ones with 4 and 5 stars rating... friends and family ratings anyone? This Tim Hortons is an absolute dump. Go elsewhere.

Restaurant response

Response added on 4 Feb 2026

We’re sorry to hear about your experience and understand your frustration. This does not reflect the standards we aim to provide, and your feedback has been shared with our management team for follow-up. We also acknowledge your concerns regarding service language and product availability and are working to improve consistency. Please feel free to contact the owner directly at 514-368-2114 so we can review this matter further.

Freeman (119 reviews)

26 Jan 2026

Source: Google

3.7

It's tim's, better since the renovations

Restaurant response

Response added on 30 Jan 2026

Thank you for your review and rating. We appreciate your feedback and will keep working to improve our service.

Mylaine Jarry (32 reviews)

16 Jan 2026

Source: Google

1.0

I ordered through doordash. Missing 2 muffins and my cream cheese bagel had no cheese, and tasted burnt. Theres always issues with that tim. Do better **** jan 6. Ordered scrambled eggs. Received uncooked BOILED eggs. The yellow is still leaking. And you have the guts to tell me " oh we're aorry please contact us" 🤣 ****january 16.... what did that poor croissant do to you??

Restaurant response

Response added on 1 Jan 2026

We sincerely apologize for your experience. This is not the level of service we aim to provide. Please contact the owner directly at 514-368-2114 so we can review this matter.

Yuvraj Kaushal (2 reviews)

15 Jan 2026

Source: Google

5.0

Really helpful staff ! My car stuck in snow and staff members come out to help me !!

Restaurant response

Response added on 16 Jan 2026

Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!

Karina A (11 reviews)

7 Jan 2026

Source: Google

5.0

This Tim Hortons location has really nice, friendly people. The service is always good, and they treat you kindly every time you go in. Even when it’s busy, they stay patient and welcoming. The good attitude of the staff really makes the difference.

Restaurant response

Response added on 10 Jan 2026

Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!

Shmawl Dee (6 reviews)

4 Jan 2026

Source: Google

1.0

I've never had my food and drink orders wrong so much. Seems like no matter what I order they get it wrong.

Restaurant response

Response added on 10 Jan 2026

We sincerely apologize for your experience. This is not the level of service we aim to provide. Please contact the owner directly at 514-368-2114 so we can review this matter