Tim Hortons
Tim Hortons 8080 Bd Champlain, Lasalle
4.4
93 evaluations
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Review summary

What guests say about Tim Hortons

Reviews are very mixed, but several customers highlight kind, polite, and fast staff, with service often appreciated at the counter and at the drive-thru. Others, however, mention order mistakes, wait times, and customer service that is sometimes very disappointing. The place seems convenient for a coffee or a quick bite, but service consistency varies a lot.

Summary based on 93 reviews.

Reviews / Ratings for Tim Hortons

Photo of daniel monteiro
24 May 2026
Source: Google
4.3

Like the staff here very polite humble and prompt in preparing your order.

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Photo of chris kazmerchuk
21 May 2026
Source: Google
5.0

Amazing staff great place to eat

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Logo of Tim Hortons
Restaurant response
Response added on 22 May 2026
Merci beaucoup pour votre excellente évaluation! Nous sommes très heureux de savoir que votre expérience a été positive. Au plaisir de vous revoir bientôt!
Photo of Micheal Cordinuul
21 May 2026
Source: Google
2.3

I come in with my three friends and two of them had stood there waiting for ten minutes as the workers behind the table were laughing it up instead of taking care of their customers. The manager was there and yet you still didn’t do anything about their tomfoolery. The next time my friends have to wait for a drink that shouldn’t have been forgotten and that is on the damn machine, you should triple their size. And there were other people complaining in your establishment as well. Cuz bb we don’t play and neither do my friends. Clock it.

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Logo of Tim Hortons
Restaurant response
Response added on 22 May 2026
We sincerely apologize for your experience. This is not the level of service we aim to provide. Please contact the owner directly at 514-368-2114 so we can review this matter.
Photo of damaris Bolboaca
17 May 2026
Source: Google
1.0

Horrible costumer service, the staff didn't care that there was a whole line waiting & they were taking their sweet time (guess who was working...)

Service
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Logo of Tim Hortons
Restaurant response
Response added on 22 May 2026
We sincerely apologize for your experience. This is not the level of service we aim to provide. Please contact the owner directly at 514-368-2114 so we can review this matter.
Photo of Lona Gashi
17 May 2026
Source: Google
5.0

Really good service! I love this tim hortons and their ice cap🙏🏻🙏🏻

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 22 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of Jessyca Gittings
17 May 2026
Source: Google
1.0

If I could leave 0 stars I would! My boyfriend and I had a terrible experience at this Tim Hortons a few months back. We stopped going. Decided to go back to get a bagel for my and my son. They ask us to wait in the parking lot.. 10 minutes waiting for a bagel: they bring us the bagel. Wrong order; I go back inside. Wait another 10 minutes. They return the bagel, WRONG ORDER AGAIN. The service at this location is awful. It’s worth driving to another Tim Hortons at this point because who messes up a bagel order 3x. Cheese & bacon: Not that difficult.

Logo of Tim Hortons
Restaurant response
Response added on 22 May 2026
We sincerely apologize for your experience. This is not the level of service we aim to provide. Please contact the owner directly at 514-368-2114 so we can review this matter.
Photo of Monojit Bhowmik
15 May 2026
Source: Google
5.0

Great place for coffee and quick food.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of TAANVI SATHIAL
15 May 2026
Source: Google
5.0

Good customer service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of Taanvi Sathial
15 May 2026
Source: Google
5.0

Extremely good of a baker Taanvi Sathial always ask for taanvi

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of liza badrul
15 May 2026
Source: Google
5.0

Best costumer service.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of Vitor
14 May 2026
Source: Google
5.0

One of the best services I had People are nice and work fast

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of Kevin Oh
14 May 2026
Source: Google
5.0

Brenda and her morning crew are welcoming and amazing!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of giuseppe frainetti
10 May 2026
Source: Google
5.0

I have always been served well

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 May 2026
Thank you very much for the 5-star review! We’re happy to know you had a great experience. We look forward to seeing you again soon!
Photo of Michelle
5 May 2026
Source: Google
1.0

Stopping cars before the window to beat the timer is not good. Drivers fighting and honking the horn as they think the driver is front is not paying attention.

Logo of Tim Hortons
Restaurant response
We sincerely apologize for your experience. This is not the level of service we aim to provide. Please contact the owner directly at 514-368-2114 so we can review this matter.
Photo of Tejinder singh Dhillon
27 Apr 2026
Source: Google
5.0

Great experience Kudos to team members for great service and efforts

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Atmosphere
Photo of Lucas Paes
27 Apr 2026
Source: Google
5.0

Best location 👌

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Photo of Misheel B
26 Apr 2026
Source: Google
5.0

Excellent service and friendly people

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Photo of Anna Perodin
26 Apr 2026
Source: Google
5.0

Very nice people

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Atmosphere
Photo of johnny cinquino
21 Apr 2026
Source: Google
5.0

Great staff

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Photo of Shamoli Dey
19 Apr 2026
Source: Google
5.0

Great service and great staff

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Photo of Melanie Duguay
17 Apr 2026
Source: Google
5.0

My favourite place to be always very clean. Everybody knows each other. It’s one of the most comfortable places I know . Staff is wonderful

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Photo of Christopher Bilovus
15 Apr 2026
Source: Google
5.0

Brenda was a really big help taking our order

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Photo of Brian Springett
12 Apr 2026
Source: Google
4.0

1st time trying loaded bowls. They're really good

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Photo of Raja Santhalingam
12 Apr 2026
Source: Google
4.3

Great service from Purnota great team work

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Opening hours

Dining room
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 00:00 - 23:59
  • Thursday 00:00 - 23:59
  • Friday 00:00 - 23:59
  • Saturday 00:00 - 23:59

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