TOOK SO LONG FOR JUST A COFFEE I ORDERED ON THE APP!! Was 10mins early to work and ended up 5mins late.
Service
Restaurant response
Response added on 2 Mar 2026
Hello Rose,
Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.
Warm regards, Tim Hortons Guest Care