Tim Hortons

Raymond Sabounghi (3 reviews)

16 Feb 2026

Source: Google

1.0

Worst service from any Tim Hortons I’ve ever been too. Sandwich was missing turkey and was ripped in pieces and when I asked to give normal meat slices covering the sandwich they said no this is how we do it!! Thi is the service issue in today’s society. Not normal. Instead of refunding my entire order they could have added or redone a normal sandwich! 🙄 The other picture is from Tim’s website. That’s what a turkey club should be.

Restaurant response

Response added on 16 Feb 2026

Hi Raymond, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Christine Dair (10 reviews)

28 Jan 2026

Source: Google

5.0

Always pleasant and fast service.

Restaurant response

Response added on 28 Jan 2026

Thank you Christine! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Stephen Alarcon (70 reviews)

27 Jan 2026

Source: Google

3.0

Nice staff but quality of coffee has diminished severely. Coffee was warm (not hot) and tasted funky. First time in my life sending something back. Asked for a tea instead, as you can't mess up a tea.

kristina duford (3 reviews)

26 Jan 2026

Source: Google

5.0

This Tim's is right near my work so I stop often. Not to mention they are supportive of many of the local business near by. Wimgym gymnastics club hosted a competition and Tim's sponcered the event by supplying all the coffee needs thought the weekend of the event

Restaurant response

Response added on 26 Jan 2026

Thank you kristina! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Aram Doramajian (15 reviews)

19 Jan 2026

Source: Google

1.0

There were too may time they messed up my orders . No care at all . This is the last time . You mess up my wrap . Do not go to this Tim’s it’s the worst Horrible service

Restaurant response

Response added on 20 Jan 2026

Hi We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Francis Kus (54 reviews)

14 Jan 2026

Source: Google

1.0

This is the second time I get unsolicited milk added to my tea order. I don't realize because I have my first sip a-ways down the highway into work, but since I am lactose intolerant I cannot have it. I will be taking my time at the drive through window to ensure the order is correct now, so if you want to meet your metrics, make sure you get their order right.

Restaurant response

Response added on 14 Jan 2026

Hello Francis, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Denis Labattaglia (42 reviews)

11 Jan 2026

Source: Google

5.0

They had every donut we wanted and fresh!

Restaurant response

Response added on 11 Jan 2026

Thank you Denis! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Doug Bethune (45 reviews)

11 Jan 2026

Source: Google

3.0

Got the order wrong one of the times I went there and didn't provide napkins

Restaurant response

Response added on 11 Jan 2026

Hi Doug, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Sesame Streetos (64 reviews)

7 Jan 2026

Source: Google

1.7

Lately during the morning shift , Drive through service changed with different employ somehow with attitude and arrogance, It was much better when the old South Asian lady was incharge , now driving an extra mile to a different location with better attitude

Restaurant response

Response added on 8 Jan 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

nadia davies (33 reviews)

7 Jan 2026

Source: Google

3.3

Coffee tasted old and bitter. Muffin was outstanding thou

Restaurant response

Response added on 7 Jan 2026

Hi nadia, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Paul JD (7 reviews)

6 Jan 2026

Source: Google

1.0

The staff the milk the food ,busted Sour milk Sour staff Busted Can't even make a cappuccino or London fog.. Lost

Restaurant response

Response added on 6 Jan 2026

Hi Paul, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care