The reviews are generally very positive for this Tim Hortons in Pierrefonds, with an average of 4.0/5. Several customers highlight the cleanliness, fast and efficient service, as well as staff who are often warm and helpful. A few comments do mention drive-thru delays, busy periods, and some disappointing experiences related to service or hours.
Always my favorite
Very good food and the service is amazing
Just went to the drive through, lady at the window didn't even speak to me and when I said have a nice day upon departure she waived me away like "get out of here you're bothering me " . EXTREMELY RUDE! I will never return to this location. It was unbelievable!
Very good place to drink and takeaway coffee and drinks
Nothing gets toasted properly also why do you charge almost 1$ to remove ingredients when ordering from Uber eats,
Best Tim in montreal
Great and friendly staff
Jimmy the manager was outstanding and really helpful with the service and attendance on our special request !!! Thank you Jimmy ! We'll be back..!! Im Danny with the chicken soup...if you recall it...or remember..thx again !!
I've been getting my ice cap for years in this place. They have the best ice cap and they are very clean. Today I noticed that there was a mistake with my order & they immediately solved it. Mistakes can happen 💗 They gave me the right order and I drove back home. 10/10 for their ice cap seriously I don't know how often they clean their machine & the store but they have the best ice cap in the West Island.
The food is always delicious and the service is always exceptional! Please keep up the great work!
the staff is rude and not welcoming. i said hi thinking she was having a bad day - no smile no hi back nothing.
It's a Timmies. Can't go wrong.
Tyler is a wonderful server, very positive, one of the best!
One of the slowest drive through in westisland also the parking and drive through cross each other and always very difficult to get in line,
This Tim Hortons location is great. The restaurant is clean, well maintained, and has a nice layout. The staff are super friendly and welcoming, which really makes the experience better. Service was quick and efficient. A solid spot to stop for coffee or a quick bite.
Great experience overall.
I am very disappointed at this time Horton coffee shop. I had a very unexpected experience and i am not going back again. I order and i was watching the lady that clean the floor with the gloves and in the same time she spray the table and the chair with the same clouth and clean them. I can't believe that she doesn't know how many peoples sat on this chairs and she put all the germs everywhere. This is discussting and makes everybody sick. When i told her is wrong what are you doing she didn't mind. I talk to the manager she doesn't know what i am talking about,too. I think is normal for them but for me it was the worst experience and not going back at this time horton and i tell all my friends. They need more education about cleaning. For sure i am complaining about this to the headquarter because people health is in danger Saturday 01.31.2026
Ordered 2 Pizzas. Sat in the car at the drive thru for 15 minutes while watching the cashier in her celll phone and picking her nose. She didint even come to window to ask for payment. We Drove off and left.
Best Tim's in the West Island. Food is always fresh.
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