Tim Hortons
Tim Hortons 3862 Bd Saint-Charles, Pierrefonds
4.3
18 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Wojciech Sawicki
15 Mar 2026
Source: Google
5.0

It's a Timmies. Can't go wrong.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Mar 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons 1808
Photo of Wae Qube
7 Mar 2026
Source: Google
4.0

👍👍👍👍👍👍👍👍

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 Mar 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons 1808!!
Photo of Mr610909
6 Mar 2026
Source: Google
5.0

Tyler is a wonderful server, very positive, one of the best!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Mar 2026
Mr610909, Thank you for the kind words with respect to our staff and thank you for your business! TH1808
Photo of A Shahreva
22 Feb 2026
Source: Google
2.7

One of the slowest drive through in westisland also the parking and drive through cross each other and always very difficult to get in line,

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 28 Dec 2025
We appreciate your feedback, we always love hearing from our valued Guests. Please visit us at help.timhortons.ca/hc/en-ca so we can learn more about your experience. Thank you and have a great day! Warm regards, Tim Hortons Guest Care
Photo of GL Francesco
21 Feb 2026
Source: Google
5.0

This Tim Hortons location is great. The restaurant is clean, well maintained, and has a nice layout. The staff are super friendly and welcoming, which really makes the experience better. Service was quick and efficient. A solid spot to stop for coffee or a quick bite.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 21 Feb 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Payroll
20 Feb 2026
Source: Google
5.0

Great experience overall.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 20 Feb 2026
Thank you for your business and support!!
Photo of Naj Kaz
31 Jan 2026
Source: Google
1.0

I am very disappointed at this time Horton coffee shop. I had a very unexpected experience and i am not going back again. I order and i was watching the lady that clean the floor with the gloves and in the same time she spray the table and the chair with the same clouth and clean them. I can't believe that she doesn't know how many peoples sat on this chairs and she put all the germs everywhere. This is discussting and makes everybody sick. When i told her is wrong what are you doing she didn't mind. I talk to the manager she doesn't know what i am talking about,too. I think is normal for them but for me it was the worst experience and not going back at this time horton and i tell all my friends. They need more education about cleaning. For sure i am complaining about this to the headquarter because people health is in danger Saturday 01.31.2026

Logo of Tim Hortons
Restaurant response
Response added on 31 Jan 2026
Naj, we have cleaning procedures in place and will follow up on your concerns. I can assure you we will address accordingly.
Photo of J Ross
8 Jan 2026
Source: Google
1.0

Ordered 2 Pizzas. Sat in the car at the drive thru for 15 minutes while watching the cashier in her celll phone and picking her nose. She didint even come to window to ask for payment. We Drove off and left.

Service
Logo of Tim Hortons
Restaurant response
Response added on 8 Jan 2026
Please provide time of visit so we can investigate. As well as which location you were visiting?
Photo of Anna DiBiase
7 Jan 2026
Source: Google
5.0

Best Tim's in the West Island. Food is always fresh.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 12 Jan 2026
Thank you!!

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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