Tim Hortons
Tim Hortons 208 Bd Saint-Raymond, Gatineau
4.4
11 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of Othman Eddymaoui
6 Feb 2026
Source: Google
5.0

This Tim Hortons location is one of the best I’ve visited. It’s my daily go to for my coffee and quick treats. They know me by voice so when i’m in the Drive-through i get my order quickly, always with a smile and the management are obviously experienced. The few times i went there where the line in the drive-through was long, i go inside and i see how the line quickly disappears especially if the manager Gigi is there. Always a great experience I recommend it 100%.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 Feb 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of hadjeb lydia
23 Jan 2026
Source: Google
5.0

Excellent service !

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hi hadjeb, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Intelligence Hypothecaire
22 Jan 2026
Source: Google
4.7

Could be more organized.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 22 Jan 2026
Hi Intelligence, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Jo-Sees Places
20 Jan 2026
Source: Google
4.0

The service at this location usually isn’t bad, but I went through the drive thru with my daughter yesterday and ordered all of two items, a bagel and an egg sandwich. They had us pull over because I guess they didn’t want this to mess with their “average time per customer” and they did the same to the car before us and after us. We waited there for a good 5 minutes and while we were waiting we realized that there wasn’t ONE customer at the cash inside

Service
Cooking
Logo of Tim Hortons
Restaurant response
Response added on 21 Jan 2026
Hi Josée, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care
Photo of sublvces
10 Jan 2026
Source: Google
1.0

So basically I ordered 10 tim bits on uber eats almost an hour ago as my daughter loves the blueberry stuffed tim bits and we wanted a small treat from the tim hortons 10 minute drive from my house. I’ve had 3 different uber drivers to pick it up but been contacted by no body to tell me what’s going on. Called the store twice no answer, mind you, usually places that are well run and their staff is actually trained probably they would call you as soon as they got the order and not make someone sit waiting for an hour when they could have just asked me if I wanted something different or just cancelled it. Instead had me just assume they were extra busy tonight. Anyways I am not even mad about our little treat but more mad at the fact that we’ve waited so long to finally hear from the a uber driver that they couldn’t make the order. It’s a shame this ain’t the first time I’ve had bad experiences both in person and through online.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 11 Jan 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.