Be ready to catch a crazy attitude if you don’t speak French
Service
Cooking
Atmosphere
Restaurant response
Response added on 9 Feb 2026
Hi Amir,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care