Just got lunch there and I the amazing surprise of finding hair in my wrap, burned fried and my wrap with overcooked lettuce inside. Everything went to garbage, thanks.
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Restaurant response
Response added on 12 Apr 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care