I waited 14 minutes for a farmer's laugh. Asked to speak to the manager. They would not let me speak to the manager. Threw my food at me. Worst experience I've ever had at a Tim Hortons
Service
Cooking
Atmosphere
Restaurant response
Response added on 16 Feb 2026
Hi Kenneth,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care