Tim Hortons
Tim Hortons 327 Boulevard Maloney E, Gatineau
3.4
16 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of Hector Demell
6 Mar 2026
Source: Google
1.0

My friend went in here today and got us each a jelly filled doughnut and when we left we found out they were filled with custard instead of jelly. So she went back in and asked for jelly filled and the man who served her laughed in her face and kept saying the custard was jelly and mocking her right in her face laughing and just kept repeating that’s how we say jelly here and being extremely rude and unprofessional. When another employee a woman saw what was going on she stepped in and fixed the situation but no one disciplined the other worker they let him keep mocking my friend while they were getting her order right. 1/10 experience go to a different Tim’s! One of the customers said to us on the way out that the worker who mocked us is always like that and they never do anything about it!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Mar 2026
Hi Hector, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of rob miller
25 Feb 2026
Source: Google
3.0

7pm the donut counter is empty….Like 6 donuts and some Tim bits

Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 Feb 2026
Hello rob, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Roxanne Cossette
14 Feb 2026
Source: Google
1.0

just came home for the Tim Hortons on Labrosse Maloney and one of the girls there was about to charge me 10.99$ for a large ice Capp with chocolate milk .when the full price is 6.99$ total + she said they no longer sell medium ice coffee Worst Tim's in the region by far .

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Feb 2026
Hi Roxanne, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Clinic Info
11 Feb 2026
Source: Google
1.0

Always a problem here. They run out of items, say the machine is broken, lose mobile orders, they put a blockade in the drive-thru... they close early. We go out of our way to go to Mtée Paiement or La Varendryre, unfortunately because this is located in the plaza Gatineau where we do a lot of shopping...but just terrible experiences at this Tim's!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 12 Feb 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 05:00 - 23:00

Missing information?

Help us improve this restaurant profile.

Update the profile