Tim Hortons

Roxanne Cossette (1 review)

14 Feb 2026

Source: Google

1.0

just came home for the Tim Hortons on Labrosse Maloney and one of the girls there was about to charge me 10.99$ for a large ice Capp with chocolate milk .when the full price is 6.99$ total + she said they no longer sell medium ice coffee Worst Tim's in the region by far .

Restaurant response

Response added on 15 Feb 2026

Hi Roxanne, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Clinic Info (15 reviews)

11 Feb 2026

Source: Google

1.0

Always a problem here. They run out of items, say the machine is broken, lose mobile orders, they put a blockade in the drive-thru... they close early. We go out of our way to go to Mtée Paiement or La Varendryre, unfortunately because this is located in the plaza Gatineau where we do a lot of shopping...but just terrible experiences at this Tim's!

Restaurant response

Response added on 12 Feb 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care