Tim Hortons
Tim Hortons 405 Chem. Vanier, Gatineau
4.1
35 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Tina belair
21 Mar 2026
Source: Google
1.3

The were rushing us to Order.. they kept saying hello hello.. there menu wasnt showing the breakfast menu. We were Rushed and they were rude!! Not going there again. Plus everything was Cold.

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Logo of Tim Hortons
Restaurant response
Response added on 21 Mar 2026
Hello Tina, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Mes Affaires
25 Feb 2026
Source: Google
5.0

Thank you guys for your efforts. get my order of food correct and on time, I appreciate that

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Feb 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of anya gallant
22 Feb 2026
Source: Google
5.0

Super service!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 22 Feb 2026
Hi anya, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Williams2000
19 Feb 2026
Source: Google
1.0

I think this Tim Hortons is worse than the one on Lucern. Rude staff, stale food, and they always get your order wrong. I simply got a large iced coffee with almond milk and a box of mixed timbits, coffee had milk in it instead and tasted like water, the timbits were hard as a rock with no icing. This isn’t the first time I have a bad experience there and I wouldn’t recommend going there.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 19 Feb 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of thiziri djernine
15 Feb 2026
Source: Google
5.0

Excellent service

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Cooking
Atmosphere
Photo of Jade Ouellet
15 Feb 2026
Source: Google
5.0

Really good service, quick and food comes out quickly!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 Feb 2026
Thanks Jade! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Karim Ammoumou
14 Feb 2026
Source: Google
1.0

Very slow and they made mistakes on our order wasted our time and all we got is sorry

Service
Logo of Tim Hortons
Restaurant response
Response added on 15 Feb 2026
Hi Karim, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Ali MEDAGHRI
6 Jan 2026
Source: Google
4.7

I liked the service in store. The person was very smiling and kind. Thanks guys

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Jan 2026
Hi Ali, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Neil Haley
4 Jan 2026
Source: Google
3.3

Average Timmies. Nothing stands out that makes it special.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Jan 2026
We appreciate your feedback, Neil, we always love hearing from our valued Guests. Please visit us at help.timhortons.ca/hc/en-ca so we can learn more about your experience. Thank you and have a great day! Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 06:00 - 23:00
  • Monday 06:00 - 23:00
  • Tuesday 06:00 - 23:00
  • Wednesday 06:00 - 23:00
  • Thursday 06:00 - 23:00
  • Friday 06:00 - 23:00
  • Saturday 06:00 - 23:00

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