Tim Hortons

Yusef Vargas (7 reviews)

12 Feb 2026

Source: Google

1.7

Hi, I ordered a coffee tonight and the service was awful.The employees were more concerned with chatting than with serving me.Buying a coffee, I don't think it should take too much time, and the service and attention are important, thank you. Time 12:23 am

Restaurant response

Response added on 12 Feb 2026

Hi Yusef, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Nick Chorbajian (10 reviews)

8 Jan 2026

Source: Google

1.3

Genuinely the slowest Tim Hortons known to mankind. Everybody is moving and talking in slow motion and laughing and chatting while there’s a huge line of people waiting to order and waiting for their food. Multiple people walking out of the ordering line and with un-happy faces. It feels like 4/5 of the staff are on their first training shift- I’m tempted to hop the counter and start making bagels myself. Don’t come here if there is a line and you don’t have 45 minutes to wait.

Restaurant response

Response added on 8 Jan 2026

Hi Nick, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Hamdullah Lakhnavi (1 review)

7 Jan 2026

Source: Google

3.0

Why do I have to wait over 20 minutes everytime to get my food? 20 minutes. There's always a long line and it moves slow. I suggest hiring more workers!

Restaurant response

Response added on 7 Jan 2026

Hi Hamdullah, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Aida (23 reviews)

6 Jan 2026

Source: Google

1.5

I got original iced coffee but didn’t taste good at all, not recommended.

Restaurant response

Response added on 6 Jan 2026

Hello Aida, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

RWL (15 reviews)

4 Jan 2026

Source: Google

3.0

Very dirty. Bathroom gross

Restaurant response

Response added on 4 Jan 2026

Hello, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at help.timhortons.ca/hc/en-ca. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care

Alexandre Rolim B Silva (9 reviews)

1 Jan 2026

Source: Google

1.7

Long waiting time. More than 20 min for a breakfast sandwich.

Restaurant response

Response added on 1 Jan 2026

Hi Alexandre, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care