Tim Hortons

Karen (7 reviews)

31 Mar 2026

Source: Google

1.0

Either the coffee is too strong or it tastes like water. The sandwichs are missing ingredients. You can tell when quality is not important.

Restaurant response

Response added on 31 Mar 2026

Hello Karen, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Amanda Viselli (1 review)

25 Mar 2026

Source: Google

1.0

I visited today morning this tim hortons. I don't know what happened today but this was the most disappointing experience that I have received in this location, and this was not the first time. The food was horrible the coffee was cold. When I come to the drive thru windows the employee looked so unhappy and rude. When I paid from my stuff and brought to my workplace, the food was disgusting and they made mistakes. I don't what is going on too this restaurant. But this needs to stop. This is most time that I have wasted and this tim hortons is the most useless one in this location that I will never come back. If they continue like this they will loose all there customers and will close soon.

Restaurant response

Response added on 25 Mar 2026

Hi Amanda, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Ananya Sharma (7 reviews)

1 Feb 2026

Source: Google

5.0

I loved the food like it was so fresh👍😉i would definitely recommend.. staff was so polite ❤️love ittt☕️

Restaurant response

Response added on 1 Feb 2026

Hi Ananya, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Mudit Chauhan (26 reviews)

30 Jan 2026

Source: Google

1.0

If I could report the girl working here, I would. First, when I was giving my order, no greeting or anything, just “Ok.” I have to ask myself: can I come to the window? later I found she was wearing AirPods, and talking with someone while taking orders. Right after I came to the window, she made a face like she was the one paying for our drinks. My drink was fine, but my wife's drink wasn’t made as order.. we already made a few stops, so we didn’t come again to report the order. But due to this behaviour, I realised why people are going against Tims now. To the owner, if you really want your store to be on a good list, please take action on that. For reference: I ordered on 30th Jan, 2026 at 3:55PM.

Restaurant response

Response added on 31 Jan 2026

Hi Mudit, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

D (2 reviews)

13 Jan 2026

Source: Google

1.0

The girl who works in the evening(weekday) does not know professionalism. There was an Uber order and she said she cannot fulfill the order so I canceled the delivery from my end. Then she reported me on ubereats saying I stole the order. Is that how it works? Management should look into that girl seriously. Deactivate your Uber account if your employees don't know how to deal with it and respect

Khush sohal (9 reviews)

11 Jan 2026

Source: Google

5.0

Great service

Restaurant response

Response added on 24 Dec 2025

Hi, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Rahul Sharma (3 reviews)

9 Jan 2026

Source: Google

5.0

I had a very good experience with all tim’s team happy faces and value there customers i always get right order and 100% recommend and baker is always very nice

Restaurant response

Response added on 15 Oct 2025

Hi Rahul, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care

Simranjeet Kaur (2 reviews)

6 Jan 2026

Source: Google

5.0

Great service

Restaurant response

Response added on 6 Jan 2026

Hi Simranjeet, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Sebastien Pauly (2 reviews)

4 Jan 2026

Source: Google

1.0

Very difficult to understand my simple order

Restaurant response

Response added on 4 Jan 2026

Hello Sebastien, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

Amanda Dee (80 reviews)

4 Jan 2026

Source: Google

2.7

They always mess up the simplest orders. Food often tastes old/stale. Service is nonchalant at best when you mention their mistakes. Even asking for something as simple as cutting a bagel in half, it only gets done like 30% of the time. The only one that has good customer service is a lady named Jessica.

Restaurant response

Response added on 4 Jan 2026

Hello Amanda, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care